Transforming Spaces, Building Trust
Since 2001, Simpson Property Services (EM) Ltd has been providing plumbing, heating, and building services to both domestic and commercial clients. Our company is a family-owned business with a strong commitment to customer satisfaction and a reputation for delivering high-quality services.
Our Story
As a family-run business, we pride ourselves on our personal approach and commitment to excellence. With a strong presence in the Derbyshire Dales and High Peaks, we also cover the Chesterfield area, South Yorkshire, and north Nottinghamshire. Our team is dedicated to providing a seamless service, from initial consultation to project completion.
Homeowner Services
For homeowners, we specialize in bathroom and wet-room installation, including all associated tasks, such as plumbing, tiling, and heating system installation. Our experienced team is well-versed in working with properties of all ages and sizes, including older Dales properties with hidden surprises that only emerge during renovation.
Commercial Services
As a trusted partner for commercial clients, we provide a comprehensive range of services, including:
- Major refurbishment projects and day-to-day repairs and maintenance for care homes, property management companies, and private landlords.
- Installation of toilets, bathrooms, heating systems, and floor and wall tiling for local builders and on new build developments.
- Assistance with emergency call-outs and ongoing plumbing and heating maintenance for private landlords and agencies.
Satisfaction Guaranteed
At Simpson Property Services (EM) Ltd, we understand the importance of timely and efficient service. That's why we offer a satisfaction guarantee and provide 24/7 availability for emergency repairs. Our services include:
- Quick repair service for home owners and commercial clients
- Ongoing repairs and maintenance for commercial clients, including annual safety checks
- Conversion and renovation projects, such as transforming a hayloft into an en-suite
Get in Touch
To discuss your project or inquire about our services, please contact us on 07795624459 or email Jean Simpson Ltd).
Poor Customer Service Experiences
Lack of Professionalism
The reviewer, Shannon Jones, had a negative experience when trying to obtain a quote from the business. They were told they didn't message in the proper manner or at the right time, and received an impolite response.
Incorrect Expectation Setting
The reviewer was led to believe that they could contact the business through their page, but was later told that they should only contact them during business hours, implying that any attempt to contact them outside of these hours would be met with hostility.
Unfriendly and Intimidating Communication
The reviewer felt shouted at, indicating that the tone of the response was aggressive and unwelcoming.
