Empowering warmth, enhancing lives
Welcome to our company! We are a leading provider of diverse heating, plumbing, bathroom, and renewable energy solutions to residential and commercial clients. With years of experience, our team of experts specializes in delivering exceptional customer service and high-quality workmanship.
Our Expertise
Our diverse portfolio encompasses a comprehensive range of services, including:
Heating Solutions
- Boiler installations, servicing, and repairs
- Central heating system design and installation
- Underfloor heating systems
- Renewable energy solutions such as solar panels and heat pumps
Plumbing Services
- Comprehensive plumbing repairs and installations
- Leak detection and repair services
- Water heater repair and installation
- Drainage system installation and repair
Bathroom Solutions
- Bathroom renovations and installations
- Shower and bathtub installations
- Toilet and sink installations
- Towel warmer and radiator installations
Renewable Energy Solutions
- Solar panel installations and maintenance
- Heat pump installation and servicing
- Energy efficiency assessments and consultations
Our Commitment
We are committed to:
- Providing exceptional customer service through personalized attention and clear communication.
- Delivering high-quality workmanship and attention to detail.
- Offering competitive pricing and transparent billing.
- Maintaining strict safety standards and adhering to industry regulations.
Our Team
Our experienced team of certified engineers, plumbers, and installers are dedicated to exceeding your expectations. We pride ourselves on our commitment to excellence, professionalism, and customer satisfaction.
We believe in building lasting relationships with our clients and providing innovative solutions to their unique needs.
Delivery Issues and Poor Customer Service
The majority of reviews express frustration and disappointment with the company's delivery and customer service. Many customers reported delayed or failed deliveries, with some orders taking weeks or even months to arrive. Others experienced difficulties in contacting the company, with phone lines being constantly busy and emails going unanswered.
Misleading Information and Lack of Transparency
Several reviewers criticized the company for providing misleading information about product availability and delivery times. Some customers were told that items were in stock when, in fact, they were not, leading to further delays and frustration.
Poor Quality Control and Damaged Goods
Some customers reported receiving damaged or faulty products, which added to their overall dissatisfaction with the company. In some cases, the packaging was deemed inadequate, leading to damage during transit.
Rare Positive Experiences
In contrast, a few reviewers reported positive experiences with the company, citing excellent communication and prompt delivery. However, these reviews are vastly outnumbered by the negative experiences shared by other customers.
