Book Now and Get Your Home Back to Normal in No Time!
We're Go Assist, your one-stop solution for all your home maintenance and repair needs. Based in the UK, we provide expert assistance with appliances, plumbing, boilers, electrical issues, locksmith services and pest control.
Our Expertise
Our team of qualified and experienced engineers are fully vetted and insured, offering you peace of mind when you need it most. We provide a comprehensive range of services, including:
Appliance Repairs
- Washing machine repairs
- Dishwasher repairs
- Oven repairs
- Fridge & freezer repairs
- Tumble dryer repairs
- Cooker repairs
- Hob & extractor fan repairs
Other Services
- Boiler installations, repairs & servicing
- Plumbing repairs & installations
- Electrical repairs & installations
- Emergency plumbing & electrician services
- Pest control & removal services
- Locksmith services
- Landlord services
Dedicated to Quality & Transparency
We believe in open communication and clear pricing. Our fixed-price repairs and 'no fix, no fee' policy give you peace of mind. We also offer comprehensive servicing & installations, ensuring your peace of mind for years to come.
Nationwide Coverage & Support
Operating throughout the UK, we are committed to providing responsive service and swift assistance. Our engineers are dispatched to your location quickly, ensuring minimal inconvenience. We understand the importance of a quick and reliable repair, and strive to get you back on track with your day-to-day life as soon as possible.
Choose Go Assist for
- Professionalism: Qualified & experienced engineers
- Transparency: Fixed prices & 'no fix, no fee' policy
- Convenience: Online booking & quick response times
- Customer-focus: Friendly & helpful team
Get a free quote today and experience the Go Assist difference!
Disappointment and Frustration with Go Assist
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Unreliable and Unprofessional Service
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Reviewers have expressed extreme dissatisfaction with Go Assist's service, citing unprofessionalism, poor communication, and a general lack of care. Several reviewers have reported being left waiting for weeks or even months for repairs, only to be met with excuses or demands for additional payment.
Problems with Repairs and Parts
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Multiple reviewers have experienced issues with appliance repairs, including being charged for parts and labour without receiving a fix, or being told that the fault was fixable despite no resolution being provided. Some have also been asked to pay additional fees for parts and labour, which were not initially disclosed.
Poor Customer Service and Communication
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Reviewers have highlighted the difficulties they faced in getting in touch with Go Assist's customer service team, with long waits on the phone and inconsistent responses. Some have also felt deceived by the company's terms and conditions, which allegedly contain hidden clauses and exclusions.
Avoidance and Refund Issues
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Several reviewers have urged others to avoid using Go Assist, citing the time and money wasted on their services. Some have also encountered difficulties in obtaining refunds, with the company attempting to withhold amounts or claiming that refunds were not owed.

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