Effective Pest Control Solutions You Can Trust
At Pest Express, we are a family-run business with over 15 years of experience in providing effective and professional pest control services to homes and businesses across Lincolnshire, East Anglia, North West England, and the East Midlands. Our team of highly trained and certified technicians are located in the local areas they serve, ensuring that we understand the unique needs and challenges faced by our customers.
Our Story
Pest Express was founded by Paul and Isabel Toplass, who are both qualified Environmental Health Officers. Paul has over 25 years of experience in the industry and is a Chartered Member of the Chartered Institute of Environmental Health (CIEH) and a member of the Occupational Safety and Health Consultants Register - OSHCR. Isabel worked as an Environmental Health Officer for Leicester City Council for 15 years before becoming a freelance consultant, specializing in food hygiene, health & safety, and pest control.
Our Team
We operate a team of highly trained and certified technicians across the UK in Lincolnshire, Norfolk, and Nottinghamshire. All our technicians are trained professionals local to the area they work in, ensuring that they have a deep understanding of the local pest problems and can provide effective solutions. Everyone on our team is CRB checked for peace of mind.
Our Services
At Pest Express, we understand that unwanted pests can be stressful and can disrupt daily life. That's why we offer a comprehensive range of services designed to provide fast, effective, and cost-effective solutions to pest problems. Our services include:
- Pest Control for Homes: We provide professional pest control services for homes, including rodents, insects, pigeons and birds, and mammals.
- Pest Control for Businesses: We offer specialized pest control services for businesses, including prevention and prevention surveys.
- Specialist Cleaning: We provide expert cleaning services to remove troublesome pests and prevent future infestations.
- Stray Dogs: We offer expert advice and support to help with stray dogs.
Our Guarantee
At Pest Express, we guarantee a professional, fast, and cost-effective service. Our technicians are certified, CRB checked, and fully insured. We understand the importance of trust and transparency, which is why we offer a free pest prevention survey and advice with all treatments. Our fixed price pricing means that the price we quote is the price you pay, and we offer express service with same-day appointments or book a time to suit.
Charities we Support
We are committed to giving back to the community and support several local charities and organizations. Our team is dedicated to providing professional and effective pest control services, while also making a positive impact on the communities we serve.
Company Performance
The company's performance has been largely criticized by customers, with many expressing dissatisfaction with their experience.
Unprofessionalism and Lack of Follow-up
Several customers have reported unprofessional behavior from the company, including failure to follow up on promises and unreturned phone calls. This has led to feelings of frustration and mistrust among customers.
Ineffective Treatment and Re-infestation
Multiple customers have reported that the company's treatment for pest control was ineffective, with re-infestation occurring soon after. This has resulted in customers having to deal with ongoing pest problems and feeling let down by the company.
Poor Customer Service
The company's customer service has been widely criticized, with customers reporting rude and unhelpful staff. This has exacerbated the issues customers have faced with the company's services.
Positive Experiences
On a more positive note, some customers have reported quick and effective resolution of their pest control issues, praising the company's friendly and professional staff.
