Cleanliness is our business, and customer satisfaction is our goal.
At City Cleaning Limited, we take pride in being one of the leading commercial cleaning contractors in Southern England, with offices located in Southampton, Portsmouth, and surrounding areas. With over 25 years of experience, we have established ourselves as a reliable and trusted partner for businesses, organizations, and institutions seeking high-quality cleaning services.
Our Mission
Our mission is to provide professional, value-for-money, and high-quality cleaning services that meet the specific needs of our clients. We strive to build long-term relationships with our clients, founded on trust, reliability, and exceptional customer service. Our commitment to customer satisfaction is reflected in our ISO9001 accreditation, Contractors Health and Safety Assessment Scheme (CHAS) Accreditation, Safe Contractor Approval, and other industry-recognized certifications.
Our Services
We offer a comprehensive range of cleaning services, including:
- Office Cleaning: Our team of experienced cleaners will ensure your workspace is clean, hygienic, and comfortable for your employees and visitors.
- Facility Management Services: We provide bespoke facility management solutions tailored to the unique needs of your business or organization.
- Property and Estate Cleaning: Our team of professionals has years of experience maintaining both internal and external communal areas.
- Window Cleaning Services: Our team uses the latest equipment and technology to ensure sparkling clean windows and a streak-free finish.
- Leisure Centre Cleaning: We understand the importance of maintaining a clean and hygienic environment in leisure centers, and our team is dedicated to delivering exceptional results.
- Industrial Building Cleaning: From warehouses to factories, our team is equipped to handle the unique cleaning demands of industrial buildings.
- Social Housing Complex Cleaning: We provide specialized cleaning services for social housing complexes, ensuring a clean and safe environment for residents.
- School and College Cleaning: Our team is committed to providing a clean and healthy environment for students, teachers, and staff in schools and colleges.
What Sets Us Apart
At City Cleaning Limited, we believe in building strong relationships with our clients, founded on trust, reliability, and exceptional customer service. Our competitive pricing, combined with our exceptional commitment to customer care, sets us apart from other cleaning contractors. We are proud to have a dedicated team of professionals who share our values and are committed to delivering high-quality cleaning services that meet the unique needs of our clients.
Staff and Management
The staff at City Cleaning Services (CCS) were praised for being friendly and helpful, with one reviewer mentioning that they were treated like family. The management was also commended for being professional and efficient, with one reviewer stating that the Area Manager was brilliant.
Quality of Service
The company's cleaning services were highly praised, with reviewers mentioning that the work was done to a high standard and that the company was professional and prompt. One reviewer mentioned that CCS went above and beyond, even cleaning the streets of Southampton during lockdown to ensure the community's safety.
Accreditation and Experience
CCS was described as a fantastic, long-established company with all the necessary accreditations and experience. This gives customers confidence in the company's ability to provide quality services.
Issues and Concerns
However, not all reviews were positive. Some reviewers experienced poor management and methods, which led to dissatisfaction with the service. One reviewer mentioned that the company ruined a local school with poor cleaning, and another reviewer had issues with staff taking regular smoking breaks and not showing up on time.
Comparison to Other Companies
One reviewer mentioned that they had previously used another cleaning company but had numerous problems, which were resolved when they switched to CCS.
