Restoring Your Property, Reviving Your Peace of Mind
At Pinnacle Specialist Cleaning Services, we are a team of highly experienced professionals dedicated to providing exceptional cleaning services to individuals, businesses, and organisations across Bournemouth, Southampton, Portsmouth, London, and the South of England. With over 25 years of experience in the industry, we have built a reputation for reliability, quality, and customer satisfaction.
Our Services
We offer a comprehensive range of specialist cleaning services, including fire and flood damage restoration, trauma scene cleaning, infection control, ventilation duct cleaning, kitchen deep cleaning, and waste clearance. Our team of experts is equipped with the latest technology and equipment to provide efficient and effective cleaning solutions. Whether you require a one-off cleaning service or a regular maintenance contract, we have the expertise and resources to meet your unique needs.
Our Commitment to Excellence
At Pinnacle Specialist Cleaning Services, we are committed to providing exceptional customer service, exceeding our clients' expectations on every clean that we carry out. We pride ourselves on our professionalism, reliability, and discretion, ensuring that our customers receive a seamless and stress-free experience. Our team undergoes rigorous training to ensure that they are fully equipped to handle any cleaning requirement, from residential properties to commercial premises.
Our Expertise
With over 25 years of experience, we have honed our expertise in providing specialist cleaning services to a diverse range of clients, including developers, landlords, letting agents, hotels, public houses, shops, offices, and private clients. Our team has the expertise to fulfill large and small contracts, as well as one-off cleans, for domestic, commercial, retail, and industrial premises.
Our Accreditations
We are a CHAS accredited contractor and a full member of The Building Engineering Services Association (BESA) and The National Association Of Air Duct Specialists (NAAD) UK. We take pride in our accreditations, which demonstrate our commitment to excellence and our adherence to the highest industry standards.
Company Performance
The company's performance has been a subject of mixed reviews. On one hand, there have been instances where the company has been criticized for their subpar work, specifically in regards to cleaning communal areas. On the other hand, they have also received praise for their prompt and professional response to crisis situations.
Quality of Service
The quality of service provided by the company has been a source of contention. One reviewer had a negative experience, stating that the company did an "appalling job" in maintaining the cleanliness of the communal areas in their building. Conversely, another reviewer had a highly positive experience, praising the company's quick response to a crisis situation and their knowledgeable and professional approach.
Customer Satisfaction
Customer satisfaction with the company's services appears to be divided. One reviewer was extremely dissatisfied with the service, giving it a 1-star rating, while another reviewer was extremely satisfied, awarding a 5-star rating. The latter reviewer even went so far as to recommend the company, stating that others should not bother looking elsewhere.