Building Trust, One Project at a Time
At Stourbridge Driveways and Paving, we are a local company that puts customer service and satisfaction as our top priority. We understand that our reputation is built on the quality of our work and the prices we charge. Most of our work comes from the recommendations of our past customers, who are delighted with the quality of our work and the prices we charge. We are committed to providing our customers with expert advice and solutions that meet their requirements, regardless of their budget or design preferences.
Our Services
We offer a wide range of services, including block paving driveways, block paving patios, driveway paving, concrete driveways, tarmac driveways, patio paving, garden patios, and paths. We also provide some landscaping services, so please ask us about our capabilities. Our team of experts is dedicated to providing top-quality results that exceed our customers' expectations. We are confident that our commitment to quality, customer satisfaction, and fair pricing has earned us a reputation as one of the most trusted driveway and paving contractors in the area.
What Sets Us Apart
What sets us apart from other contractors is our commitment to customer satisfaction, quality workmanship, and fair pricing. We are not a company that employs pushy salesmen or hard-selling tactics. Instead, we focus on providing our customers with expert advice and solutions that meet their needs. We are so confident in the quality of our work that we offer a free 5-year guarantee on all our projects. We also provide a written, fixed-price quotation, and we never ask for payment until the job is fully completed to our customers' satisfaction. We are fully insured, and we have a 14-day cooling-off period in case our customers change their minds about the project.
Our Approach
At Stourbridge Driveways and Paving, we take pride in our work, and we are committed to delivering top-quality results that exceed our customers' expectations. We believe that our customers deserve the best, and we strive to provide them with solutions that meet their needs and fit their budget. We are not in the business of ripping off our customers or cutting corners to increase our profits. Instead, we focus on building long-term relationships with our customers, and we are confident that our commitment to quality, customer satisfaction, and fair pricing has earned us a reputation as one of the most trusted driveway and paving contractors in the area.
General Overview
The reviews offer a mixed assessment of the company's services, with one reviewer expressing dissatisfaction, while two others report positive experiences.
Quality of Work
The quality of work is a concern for one reviewer, who experienced issues with brickwork lifting after only three months and described the mortar between joints as "like dust". On the other hand, two reviewers praise the quality of work, with one stating that John and his team did a "very good job", and another commending the tarmacking and paving work.
Communication and Responsiveness
Communication and responsiveness are also a mixed bag. One reviewer had a poor experience, with the company failing to show up on the promised date and subsequently failing to specify another date. In contrast, two reviewers praise the professionalism and responsiveness of the company, with one noting that James was "excellent" and Sue was "very professional and patient".
Value for Money
The value for money is also a point of contention. One reviewer feels that the quality of work does not justify the cost, while another reviewer finds the service to be "good value".
