Transforming Spaces, Enhancing Lives
At Lee Hood Plumbing and Heating Ltd, we take pride in our extensive experience and expertise in providing top-notch plumbing, heating, and air-conditioning services to both domestic and commercial clients across the UK. With a rich history dating back to 1995, our family-owned business has built a reputation for delivering exceptional quality, reliability, and customer satisfaction.
Our Services
We offer a comprehensive range of services designed to cater to the unique needs of our clients. For our domestic customers, we provide a one-stop shop for all their plumbing, heating, and air-conditioning requirements, including boiler repairs and servicing, bespoke bathroom and kitchen designs, and full central heating system installations. Our team of skilled professionals works closely with clients to ensure that their specific needs are met, and their expectations are exceeded.
For our commercial partners, we specialize in working with the modular and portable building industries, having worked on projects across the UK, from the Eden Project in Cornwall to oil rig workers' accommodation in northern Scotland. Our expertise extends to air-conditioning and air-source heat pump systems, plate heat exchangers, and NG and LPG gas installations in various types and styles of portable and modular accommodation.
Case Studies
Our impressive portfolio boasts an array of successful projects, including McDonald's Restaurant, St. James C of E Junior School, Sports Changing Rooms, Doc M installations, AFC Bournemouth, and Tresham Nursery. These case studies demonstrate our ability to deliver complex projects on time, within budget, and to the highest standards of quality.
Why Choose Us?
At Lee Hood Plumbing and Heating Ltd, we attribute our success to our unwavering commitment to excellence, our extensive knowledge, and our dedication to customer satisfaction. With over 100 years of combined experience among our staff, we possess a deep understanding of the industry and a proven track record of delivering exceptional results. Our modern fleet of serviced vehicles, friendly and knowledgeable workforce, and loyal staff ensure that we can tackle even the most complex projects with ease.
Overall Experience
The overall experience with this company seems to be largely negative, with two reviewers expressing frustration and disappointment with their encounters.
Issues with Customer Service
Both Phillip Robinson and Richard Russell had poor experiences with the company's customer service. They alleged that the company prioritizes large commercial jobs and neglects smaller customers, with Phillip stating that they "cherry pick" jobs and don't care about cultivating customer relationships. Richard had a similar experience, where the company representatives were "too busy" to provide an estimate and seemed more interested in large-scale projects.
Positive Feedback
On the other hand, Laura Hines had a positive experience with the company, praising their prompt service and quick solution to her boiler issue.
