Building excellence, one project at a time, with a personal touch
Who We Are
At LLED Construction Ltd, we are a leading provider of maintenance and small works services across Northern England and Southern Scotland. With a rich history of delivering high-quality, cost-effective services to our clients, we pride ourselves on our expert workforce and customer-centric approach.
Our Story
Our story began with a simple yet ambitious goal: to provide premium maintenance and small works services to some of the country's leading commercial organisations. Today, we have grown into a respected business with a broad range of expertise and a strong track record of success.
Our Values
At LLED, we believe that our values shape every decision we make, from how we deliver our services to how we grow our organisation as a whole. Our guiding principles are:
Aim High
We aim to make LLED a robust and sustainable business that delivers the best service to our clients. We value innovation and undertake strategic research to ensure that we lead the way in all the sectors we work in.
Act Responsibly
We value transparency, compliance, and consistency. We act with integrity, do not overpromise, and do not overextend our resources.
Value People
Our people are our key resource, both in terms of service delivery and organisational growth. We value training and offer our staff the opportunity to learn new skills and grow their careers. We are committed to nurturing expertise in everyone and to awarding merit wherever we find it.
Our People
At LLED, we have a talented and experienced team of professionals who are dedicated to delivering exceptional services to our clients. Our directors and operations managers have a deep understanding of the construction industry and a passion for delivering exceptional results.
Ben Smith, Director
Ben is an experienced executive with over 20 years of experience in the industry. He has been working with LLED since 2018 and has grown the business from its origins as a local reactive maintenance company to a multi-million pound organisation working across multiple sectors in the UK.
Matty Giddins, Operations Manager - Maintenance
Matty has been with LLED for nearly a decade and has progressed from a Maintenance Engineer to his current position as Operations Manager for the maintenance division. Away from work, Matty enjoys spending time with his family, fly fishing, and watching football.
Scott Holt, Operations Manager - Small Works
Scott is a bricklayer with over 15 years of experience in the construction industry. He has been with LLED for several years and has worked his way up to Operations Manager for the small works division. In his spare time, Scott enjoys spending time with his family and friends.
Contact Us
To learn more about our services and how we can support your business, please visit our website or contact us at your earliest convenience.
Disappointing Experiences with LLD
Several reviewers have had disastrous encounters with LLD, citing a lack of professionalism, poor communication, and subpar workmanship. One common thread is the company's inability to meet commitments, with reviewers reporting that they failed to show up for appointments or took an inordinate amount of time to complete tasks.
Communication Breakdown
Reviewers have expressed frustration with the company's lack of communication, describing it as "hard work" or non-existent. This has led to misunderstandings, missed appointments, and a sense of uncertainty and anxiety for those dealing with the aftermath of a traumatic event, such as a flood.
Workmanship and Quality
The quality of the work performed by LLD has been called into question, with reviewers describing it as "poor" and "shoddy." In one case, the company's plumber was blamed for causing a second flood, which led to a subsequent insurance claim.
Blame-Shifting
A common theme among the reviewers is the company's tendency to shift blame, not just for their mistakes but also for those of their customers. This has led to a sense of injustice and a loss of faith in the company's ability to deliver on its promises.
