Manufacturing quality, delivering excellence.
At Window World Doctor, we pride ourselves on being an established, reliable, and competitive home improvements company that offers a comprehensive range of services to both domestic and trade clients in the Colchester, Chelmsford, Braintree, and surrounding areas.
Our Services
Our team of professional surveyors, locksmiths, and service engineers provide a full double glazing window and door repair service, conservatory roof cleaning, sealed unit replacement, window and lock maintenance, and more. We offer a free call-out service, and our experts can advise and quote while on-site. We understand that every client is unique, and we tailor our services to suit your specific needs and budget.
Whether you need to repair or replace your double glazing windows and doors, or simply require lock repairs or maintenance, we have the expertise and resources to get the job done efficiently and effectively. We also specialize in commercial work, providing our services to property developers, letting agents, private landlords, and housing associations throughout Essex and Suffolk.
Our Commitment
At Window World Doctor, we are committed to providing exceptional customer service, and we strive to maintain the highest standards of quality and reliability in everything we do. Our team is dedicated to ensuring that our clients receive the best possible solutions, and we take pride in our ability to respond quickly and effectively to meet our clients' needs.
Visit Our Trade Counter
We invite you to visit our trade counter, where you can find a wide range of UPVC trims, silicones, window fixings, glue, and activators, as well as all your window fitting essentials. Our friendly and knowledgeable staff are always happy to assist you in finding the right products and solutions for your specific needs.
Positive Experiences
Many customers have had excellent experiences with the company, praising their professionalism, excellent customer service, and high-quality products. Several reviewers mentioned that the installation process was quick and mess-free, and that the finished products looked excellent. Some customers also appreciated the helpful advice and patience provided by the company's representatives.
Reasons for Satisfaction
- Professional and polite installation teams
- High-quality products and finishes
- Excellent customer service and advice
- Quick and mess-free installation process
- Competitive pricing
Negative Experiences
However, a few customers have had negative experiences with the company, citing issues with leaks, poor communication, and unprofessional behavior. Some reviewers reported that their installations were defective or incomplete, and that the company was unresponsive to their concerns or made unreasonable demands.
Reasons for Dissatisfaction
- Defective or incomplete installations
- Poor communication and unresponsive customer service
- Unprofessional behavior and threatening demands
- Leakage issues with conservatories and windows