Experience the Bathroom of Your Dreams with QS Supplies
At QS Supplies, we take pride in being one of the leading online retailers of high-quality bathroom products. Our mission is to provide our customers with an unparalleled shopping experience, offering a vast range of stylish, functional, and affordable bathroom essentials. With over 25,000 products to choose from, we cater to diverse tastes and budgets, ensuring that every customer finds the perfect solution for their bathroom needs.
Our Story
Our journey began with a passion to revolutionize the bathroom industry by providing customers with a comprehensive platform to explore, discover, and purchase the best bathroom products. We have grown significantly over the years, and today, we are proud to offer an extensive range of products that cater to every aspect of bathroom design, from bathroom suites and accessories to shower enclosures, furniture, and radiators.
Our Services
At QS Supplies, we are committed to delivering exceptional customer service, ensuring that every customer has a seamless and enjoyable shopping experience. Our services include:
- A vast range of high-quality bathroom products from renowned suppliers
- Competitive pricing, ensuring that our customers get the best value for their money
- Fast and efficient delivery, ensuring that our customers receive their products quickly
- A dedicated customer service team, available to assist with any queries or concerns
- A user-friendly website, making it easy to navigate and find the perfect product
Why Choose Us
At QS Supplies, we understand that every customer has unique bathroom needs and preferences. That's why we offer a personalized shopping experience, tailored to individual requirements. Our team of experts is always available to provide guidance and advice, ensuring that our customers make informed purchasing decisions. With a strong commitment to quality, customer satisfaction, and innovative solutions, we strive to be the go-to destination for all bathroom needs.
Poor Customer Service and Faulty Products
QS Supplies has received numerous poor reviews, with many customers expressing disappointment with their products and service. Several customers have reported receiving faulty or damaged products, leading to a frustrating experience.
Customer Service Issues
The company has been criticized for its poor customer service, with some customers feeling ignored or dismissed. One customer was told that they would not receive assistance because they had fitted the incorrect product, despite not using it. Another customer was given the runaround when trying to return a faulty product, and was eventually forced to purchase a replacement item from another supplier.
Delivery Issues
Some customers have reported issues with delivery, including incorrect items being sent or missing items. One customer was given a time slot for delivery, but the driver failed to knock on the door to let them know he had arrived, resulting in the box being left outside in the rain.
Quality of Products
Some customers have reported receiving low-quality products that did not match the advertised description. One customer received a composite sink that was not scratch-resistant, despite being advertised as such. Another customer received a shower quadrant tray that was the wrong size.
Returns Process
The returns process has been criticized for being difficult and costly. One customer was charged a 20% restocking fee for returning an item, and was only offered a partial refund.
