Reliable Waste Management Solutions for a Greener Tomorrow
At Bateman Skips Ltd., we are proud to be one of the leading providers of skip hire services in Bristol and Bath. Our story began in 2003 when we were founded by our family, who have always been passionate about providing exceptional customer service and ensuring that our operations have a minimal impact on the environment.
Our Mission
Our mission is to provide a hassle-free skip hire experience for all our customers, from both a commercial and residential perspective. We strive to offer a wide range of skip sizes and services to cater to all our customers' needs. We aim to provide a reliable and punctual service, while also ensuring that our services are environmentally friendly.
Our Services
We offer a comprehensive range of services to our customers, including Skip Hire, Grab Hire, and Waste Management. Our skip hire services include a wide range of skip sizes, from 2-yard to 8-yard skips, allowing our customers to choose the perfect size for their needs. Our team of experts will deliver the skip to your location and collect it when you are finished with it. We also offer a transfer station and waste transfer facility for commercial customers.
Commercial Services
We understand the importance of providing high-quality services to commercial customers. We offer a range of services that cater to the needs of businesses, including skip hire, waste management, and grab hire. Our team of experts will work closely with you to ensure that your waste is disposed of in an environmentally friendly manner.
Personal Approach
At Bateman Skips Ltd., we pride ourselves on our personal approach to customer service. We believe that every customer is unique and deserves a tailored solution that meets their individual needs. Our team of experts will work closely with you to understand your requirements and provide a service that is tailored to your needs.
Sustainability
We are committed to being an environmentally responsible company. Our aim is to provide a range of services that are designed to minimize waste and reduce the environmental impact of our operations. We believe that sustainability is crucial to the future of our planet, and we are committed to playing a role in protecting it.
Community Involvement
At Bateman Skips Ltd., we believe that giving back to the community is essential to building strong relationships with our customers. We have a long history of supporting local charities and participating in community events. We believe that giving back to the community is a vital part of building strong relationships with our customers.
Our Team
Our team of experts is dedicated to providing exceptional customer service and ensuring that our operations have a minimal impact on the environment. Our team is made up of experienced professionals who are passionate about what we do and are committed to providing a high-quality service to all our customers.
Conclusion
At Bateman Skips Ltd., we are proud to be one of the leading providers of skip hire services in Bristol and Bath. We believe that our personal approach to customer service, commitment to sustainability, and community involvement are key to building strong relationships with our customers. We strive to provide a high-quality service to all our customers, and we look forward to working with you.
Unsatisfactory Service Experience
The reviews provided by various customers paint a dismal picture of Batemans' service quality. Several customers have expressed their disappointment and frustration with the company's performance. Below, we will summarize the common issues and complaints.
Delays and Miscommunication
Several customers have reported delays in delivery and collection of skips. They were not informed about the expected delay or were given incorrect information, which caused inconvenience and stress. One customer waited for two weeks for their skip to be collected, only to be told that it would be collected the following Monday, and eventually, it was not collected until several days later.
Damage to Property and Vehicles
Unfortunately, Batemans' drivers have caused damage to customers' properties and vehicles. One customer reported that their wall was hit during the collection of the skip, while another customer's garden was destroyed by the company's vehicles. These incidents have caused significant stress and financial loss.
Inaccurate Information and Lack of Communication
Customers have complained about being given inaccurate information or being left in the dark about the status of their skip delivery or collection. One customer was told that their skip would be delivered on a specific day, only to find out that it was not delivered at all. Another customer was assured that their skip would be collected at a certain time, but it was not collected.
Inexperienced Drivers and Poor Handling of Skips
Some customers have reported that the company's drivers are inexperienced and handling the skips poorly, which has caused damage to properties and vehicles.
No Apology or Solution
Customers have expressed their frustration that the company has failed to apologize for the issues they have faced. Despite numerous phone calls and emails, some customers have still not received a satisfactory solution or apology.