Transform Your Home with Confidence
At 1st Independent, we are an expanding family-run business with over 40 years of experience in the industry, offering a range of both PVCu and aluminium products to suit all tastes and budgets. Our priorities lie in giving good advice and quality of workmanship to guide you through to the concept you desire with the help of our consultants and using highly skilled installers.
Our Services
We offer a wide range of highly energy-efficient windows with a variety of colour and design options to suit your requirements. Our door range is also extensive, with options including aluminium doors, bi-folding doors, composite doors, double doors, patio doors, residential doors, and stable doors. Additionally, we provide conservatories that are designed to enhance and extend your home seamlessly, whatever its age or style.
Conservatories and Roofline Products
Our conservatories are designed to enhance and extend your home seamlessly, whatever its age or style. Thanks to the colour, brickwork, style, and shape, it will look as though it's always been part of your property. We also offer an extensive range of roofline products, including guttering, soffits, and fascias, which are designed to look good, do the job, and last for years.
Why Choose Us?
We've been in the double glazing business for a very long time and have worked hard to build up a strong reputation for being honest and reliable. With over 40 years of experience in the industry, you can be confident in the knowledge of our expertise. We're a family-run business, and you'll always be able to speak to the same person. We love what we do, and our guarantee is backed by a 10-year insurance-backed guarantee for your peace of mind.
Accreditations
We're members of FENSA, Checkatrade, and Which?, so you can be assured of our commitment to quality and customer service. We comply with British Standards, and our products meet building regulations. Our business is built on personal recommendations and repeat orders from satisfied customers, and we're proud of our strong reputation and superlative standards of workmanship.
Driver Behaviour and Company Conduct
Several reviewers have expressed concerns about the driving habits of one of the company's employees. Angus Williams reports a negative experience with a driver who was "aggressive, rude and dangerous" while speeding through Bromley in a company vehicle. Andy Clarke also encountered discourteous staff, who were "inconsiderate" and "abusive". These incidents raise concerns about the company's standards and values.
Customer Service and Installation
On the other hand, several reviewers have had positive experiences with the company's customer service and installation work. Vicky Evans and Ian Skins both praise the professional and polite service they received from the fitters and office staff. Vicky notes that the fitters did a "great job" and that she would use the company again and recommend it to friends. Ian is impressed with the product and installation, stating that his windows and doors still look as good as new three years after installation.
Product Quality and Recommendations
Steve Duckworth is thrilled with his new windows and front door, stating that the service and product were "excellent" and that there was no fault to be found. Ian Skins also recommends the company, citing the good work they did three years ago.
