Expert Service, Every Time
At ACR Heating Solutions, we pride ourselves on being a trusted and reliable heating solutions provider, serving the Warwickshire area. With years of experience and a team of expert engineers, we cater to both domestic and commercial customers, offering a comprehensive range of services.
Our Services
We specialize in boiler services, including installation, repair, and maintenance. Our team has extensive experience working with various boiler systems, including Aga, Rayburn, and Heritage, ensuring that we can meet the needs of all our customers. Our boiler services encompass installations, repairs, and maintenance for both oil and gas boilers.
In addition to boiler services, we also offer:
- Oil Boiler Installs: We install high-quality oil boilers, ensuring efficient and reliable heating for your home or commercial property.
- Oil Boiler Servicing: Our experienced engineers perform regular servicing to maintain the efficiency and longevity of your oil boiler.
- Powerflushing: We use state-of-the-art equipment to clear blockages and debris from your boiler system, ensuring optimal performance and efficiency.
- Underfloor Heating: Our team designs and installs underfloor heating systems that provide comfortable and energy-efficient heating solutions.
- Renewable Energies: We help commercial and domestic customers transition to renewable energy sources, reducing their carbon footprint and saving on energy costs.
- Thermal Imaging: Our thermal imaging technology allows us to detect and diagnose issues with your boiler system, ensuring prompt and effective repairs.
Expertise and Experience
Our team of experienced engineers is dedicated to providing exceptional service and expertise. With years of experience in the industry, we have developed a deep understanding of the specialized requirements of various boiler systems. Our knowledge and expertise enable us to deliver high-quality services, ensuring customer satisfaction.
Our Mission
At ACR Heating Solutions, our mission is to provide reliable, efficient, and cost-effective heating solutions that meet the unique needs of each customer. We strive to deliver exceptional service, while ensuring that our customers receive the highest level of expertise, professionalism, and customer care.
Why Choose ACR Heating Solutions?
- Experienced and Expert Engineers: Our team of experienced engineers is dedicated to delivering exceptional service and expertise.
- Comprehensive Range of Services: We offer a wide range of services, from boiler installation to maintenance and repair, ensuring that your heating system is always in top condition.
- Reliable and Efficient: Our team uses state-of-the-art equipment and technology to ensure efficient and reliable heating solutions.
Overview
The reviews for ACR (Andy's Central Repair) have been mixed, with both positive and negative experiences shared by customers. The company has been praised for its prompt response times, professionalism, and excellent customer support. However, some customers have expressed disappointment with the company's customer service, particularly with regards to communication and punctuality.
Positive Experiences
Several reviewers have had positive experiences with ACR, praising the company's efficient and responsive service. One reviewer noted that the engineer diagnosed most issues within minutes, while another appreciated the prompt response to their boiler malfunction. Another reviewer was thrilled with the customer support received from the ACR technical team, describing it as "brilliant" and "customer service at its best".
Negative Experiences
However, one reviewer had a terribly negative experience with ACR, citing poor communication, rudeness, and a lack of effort to resolve a diary issue. They expressed frustration that the engineer did not show up for their scheduled appointment and did not provide adequate notice or an explanation for the cancellation. The reviewer ultimately switched to a different company, which provided a better service.
Summary of Reviews
The reviews suggest that ACR has a mixed record when it comes to customer service. While some customers have had positive experiences, others have been disappointed with the company's lack of communication and punctuality. The company's technical team has been praised, but the customer service experience overall seems to be disappointing.
