Illuminating Your World, One Light at a Time
At Richard Hathaway Lighting, we are passionate about providing high-quality, traditional and contemporary lighting solutions to our customers. Our story began with a vision to bring classic and modern styles together, offering a unique selection of lighting fixtures that exceed our customers' expectations.
Our Background
Richard Hathaway Lighting is a family-run business, established by Richard Hathaway, who is a leading expert in the lighting industry. With years of experience, Richard has curated a range of exquisite lighting fixtures that embody elegance, sophistication, and style. Our showroom is a treasure trove of lighting wonders, showcasing a vast range of products that cater to various tastes and preferences.
Our Services
At Richard Hathaway Lighting, we pride ourselves on offering an extensive range of services, including:
Lighting Advisory Service: Our experienced team is dedicated to providing personalized advice and guidance on choosing the perfect lighting solution for your home or office. Our experts will work closely with you to understand your specific needs, providing expert recommendations on the perfect lighting fixtures, installation, and maintenance.
Showroom Lighting: Our state-of-the-art showroom in Chippenham, Wiltshire, showcases an extensive collection of lighting fixtures from world-renowned brands. Visit our showroom and experience the ultimate in lighting design and expertise.
Delivery & Returns: We understand the importance of timely delivery and hassle-free returns. We provide free UK delivery on orders over 70.00, and our customer service team is always available to assist with any returns or queries.
Newsletter: Stay up-to-date with the latest news, promotions, and product launches by subscribing to our newsletter. We promise not to spam your inbox, only sending relevant and informative content.
Security & Privacy: We take the security and privacy of our customers' data extremely seriously. We comply with the EU's General Data Protection Regulation (GDPR) and are committed to protecting your personal data. Rest assured that your data will only be used for the purposes outlined in our privacy policy.
At Richard Hathaway Lighting, we are dedicated to providing exceptional customer service, expert advice, and unparalleled products. Whether you're looking for traditional or contemporary lighting solutions, our team is here to help you find the perfect fit for your home or office.
Overall Experience
The reviews highlight a mix of extremely positive and extremely negative experiences with Richard Hathaway Lighting.
Positive Experiences
Satisfied Customers
Several customers have expressed their delight with their purchases, praising the value for money, quick delivery, and great customer service. They have also commended the staff, including Danielle and Richard, for their helpfulness and efficiency.
Quality of Products
The quality of the lights has also been praised, with customers mentioning the wide selection available and the good quality of the products.
Negative Experiences
Poor Customer Service
On the other hand, some customers have had terrible experiences with the company, citing rude staff and unhelpful customer service. One customer mentioned that the client services were always unavailable or unresponsive.
Fake Products
One customer reported receiving a cheap copy of the product they ordered, instead of the genuine item, leaving them feeling ripped off.
