Your trusted partner in plumbing and heating solutions
At RJ Plumbing & Heating, we pride ourselves on our dedication to providing top-notch plumbing and heating services to our customers in Woking, Guildford, and Weybridge areas. With over 30 years of experience in the trade, we have built a reputation for reliability, hard work, and exceptional customer service.
Our Services
We offer a comprehensive range of services designed to cater to all your plumbing and heating needs. From boiler installations, repairs, and servicing to bathroom installations, central heating, and plumbing, we have got you covered. Our team of experienced and skilled engineers are equipped to handle every eventuality, ensuring that you receive the highest quality workmanship and services.
Our Accreditations
As a Worcester Accredited Installer and Gas Safe registered company, we take pride in our commitment to quality and excellence. Our accreditations are a testament to our dedication to providing our customers with the highest standards of workmanship and professionalism.
Our Promise
At RJ Plumbing & Heating, we operate a 24/7 emergency response service to give our customers peace of mind. We understand the importance of prompt and reliable service, which is why we guarantee a prompt response to all emergency calls. Our experienced and helpful staff are always happy to help, and we are committed to providing free estimates and no call-out charge.
Our History
Established in 1986, we have built a reputation as one of the leading plumbing and heating companies in Surrey and the surrounding areas. Our company has been built on the back of hard work, reliability, and a commitment to excellence, making us the area's number one choice for gas-related work.
Our Commitment
At RJ Plumbing & Heating, we are committed to providing our customers with the highest quality workmanship and services. We guarantee all our work and are fully insured for your peace of mind. We operate a 24hr emergency response service to give our customers peace of mind and ensure that you receive nothing but the best service possible.
Driving Issues
The reviews highlighted a few issues related to driving, including reckless behavior on the road. Ryan reported being cut off twice by the same driver, who also forced another car to nearly go off the road.
Plumbing and Heating Services
However, the majority of the reviews were highly positive, focusing on the excellent service provided by the plumbers and heating engineers. Many reviewers praised the prompt response, efficient work, and reasonable prices. David, Dave, and Cameron were specifically mentioned for their brilliant work, quick fixes, and professional service. Others appreciated the swift response to emergencies, same-day appointments, and reliable solutions.
Professionalism and Customer Service
A few reviewers had negative experiences with the company's professionalism and customer service. Paul Hodson reported that the engineer was rude and unprofessional, threatening to undo the fix when asked to look at another job. Lyndon Docherty had an even more disturbing experience, with the engineer showing up late and then using abusive language when confronted. Jonathan Wilkinson also reported poor customer service, including a no-show engineer and rude excuses when he investigated.
Recommendations
Despite these negative experiences, the majority of reviewers highly recommend the company and its engineers. Many mentioned that they would use the services again and appreciated the friendly, efficient, and reliable work.
