Transforming Spaces with Unique Luxury Hardwood Elements
At Unique Bespoke Wood, we pride ourselves on being a premier hardwood flooring supplier, dedicated to providing the finest quality wood flooring solutions for residential and commercial projects across the United Kingdom. Our team of experts has extensive experience in selecting the finest quality wood flooring, and we have become experts in Engineered hardwood, Solid wood, and various patterns such as Herringbone and Chevron parquet flooring. We collaborate closely with each client to realise their perfect flooring vision, regardless of the project's size or intricacy.
Our Services
We offer a wide range of wood flooring services, including Engineered Wood Flooring, Solid Wood Flooring, Chevron Parquet Flooring, Herringbone Parquet Flooring, and Bespoke Wood Floors. Our team can create any pattern you desire, and develop bespoke finishes for a completely unique flooring option. We also provide wood flooring accessories, supply and installation services, and wood floor repair and restoration services.
Our Philosophy
At Unique Bespoke Wood, we think green. We are committed to creating a greener and more environmentally friendly company and product inventory. We only use the highest quality eco-friendly materials for our wood products. Our dream is to create unique luxury hardwood elements, including flooring, wood for wall cladding, wood for stairs, and bespoke parquetry.
Benefits of Working with Us
By choosing Unique Bespoke Wood, you can be assured of receiving the finest quality wood flooring solutions, tailored to your specific needs and preferences. Our team of experts will work closely with you to understand your vision and bring it to life. We pride ourselves on our attention to detail, exceptional customer service, and commitment to environmental sustainability.
Poor Customer Experience and Delays
Several customers have expressed their disappointment and frustration with the company's customer service and project management. Delays, lack of communication, and unfulfilled promises have led to a poor experience for some customers.
Scams and Untrustworthy Business Practices
Some customers have reported being scammed, with orders not being fulfilled and refunds not being provided. This has led to a loss of trust in the company's business practices.
Positive Experiences with Product and Fitting
On the other hand, several customers have reported positive experiences with the company's products and fitting services. They have praised the quality of the flooring, the helpfulness of the staff, and the efficiency of the installation process.
Communication Issues
Some customers have reported difficulties in getting in touch with the company, with phone calls and emails going unanswered. This has led to frustration and mistrust.
Variation in Quality of Service
There is a clear variation in the quality of service provided by the company, with some customers receiving excellent service and others facing problems with communication, delivery, and project management.
