Making your home dreams a reality
At Diamond Windows, we are a local, established supplier and installer of high-quality energy-efficient uPVC windows, doors, porches, and conservatories, serving the West Midlands with over 30 years of industry experience. Our team of experts is committed to providing exceptional service and competitive prices, ensuring that our customers receive the best possible products and installation.
Our Specialties
At Diamond Windows, we specialize in:
- Windows: We offer a wide range of high-quality energy-efficient uPVC windows, including A-rated windows that are designed to save you money on your heating bills.
- Doors: Whether you're looking for French doors, patio doors, composite doors, or bi-folds, we have the perfect door for you.
- Conservatories: Our conservatories are designed to increase the value of your home, provide additional living space, and provide stunning views of your garden or landscape.
- Porches: Enhance the exterior of your home with our stylish and functional porches, perfect for adding a touch of elegance and increasing your home's curb appeal.
- Blinds: Our versatile blinds are designed to suit any window shape or size, providing the perfect solution for blocking out light or enjoying the view.
Why Choose Us?
At Diamond Windows, we believe that our commitment to quality, customer service, and competitive pricing sets us apart from the competition. With over 30 years of industry experience, our team of experts is dedicated to providing exceptional service, from initial consultation to installation.
What We Offer
At Diamond Windows, we offer a wide range of services, including:
- Free, no-obligation quotes: We provide personalized quotes and advice to help you make informed decisions about your home improvement project.
- Government-certified and approved Certass installer: You can trust that our team is trained and experienced in installing high-quality uPVC windows, doors, conservatories, and porches.
- 10-year guarantee: We stand behind the quality of our products and installation, offering a 10-year guarantee on all our installations.
What Our Customers Say
Don't just take our word for it! Our satisfied customers rave about our exceptional service, high-quality products, and competitive pricing.
Get a Quote
Ready to experience the Diamond Windows difference? Contact us today to schedule a free, no-obligation consultation and quote. Our friendly and knowledgeable team is ready to help you transform your home.
Overall Experience
The reviews suggest that customers have had a mixed experience with Diamond Windows, with some having a positive experience and others having a negative one.
Delivery and Logistics
Some reviewers have reported issues with delivery, particularly for large trucks, citing narrow and tight routes that are not suitable for semi-trucks. Additionally, there have been reports of trailers being left in a mess and nails being left on the floor.
Customer Service
Several reviewers have reported poor customer service, including issues with charging credit cards, rudeness, and a lack of appreciation for customers. One reviewer reported being told that their credit card was the problem, despite having used the same card successfully in the past.
Driver Behavior
One reviewer reported a negative experience with a driver, who allegedly drove recklessly and threatened the reviewer.
Product Quality and Warranty
Some reviewers have reported issues with the quality of Diamond Windows products, including defects and warranty issues. One reviewer reported that their warranty only partially covered the defects, and that the cost of replacement was high.
Positive Experiences
However, some reviewers have reported positive experiences with Diamond Windows, citing their knowledge and experience, quick and efficient work, and helpful staff. One reviewer reported being given a discount for a repair even though it was outside of the warranty period.
