Six generations of quality, value & service
Mears Carpets is a family-run business that has been providing quality flooring solutions to the people of Preston, Lancashire, and beyond for over 200 years. With a rich history dating back to 1802, we have established ourselves as a trusted and reputable supplier of carpets, luxury vinyl tiles, laminates, engineered wood, and vinyl flooring.
Our Services
At Mears Carpets, we pride ourselves on offering a wide range of flooring solutions to cater to all tastes and budgets. Our extensive showroom, located in The Oaks Business Park, Longridge Road, Preston, PR2 5BQ, showcases over 2,500 rolls of carpets from traditional designs to modern colours in various textures. We also stock a vast selection of luxury vinyl tiles, laminates, engineered wood, and vinyl flooring from leading manufacturers.
Our experienced team is dedicated to providing exceptional customer service, ensuring that every client finds the perfect flooring solution to suit their needs. We offer a free measuring and quotation at home selection service, and our highly trained fitters ensure that all flooring is expertly fitted to the highest standards.
Our History
Founded in Fishergate, Preston in 1802, Mears Carpets has been family-run for six generations. Originally brush manufacturers and wholesale and retail hardware merchants, we quickly expanded our product range to include toys, fancy and leather goods, carpets, complete house furniture, and furnishings. After a fire destroyed half of our Friargate buildings in 1984, we decided to specialise solely in carpets and floor coverings, which has since become our core business. Today, we supply virtually all the major house builders in the north of England with carpets, wood laminate, and vinyl floorings, as well as contracting to factories, offices, universities, hotels, hospitals, and government departments throughout the UK.
Our Values
At Mears Carpets, we believe in providing quality, value, and exceptional service to our customers. We are committed to ensuring that every client has a positive experience, from the initial consultation to the final installation of their flooring solution. Our experienced team is dedicated to delivering exceptional customer service, ensuring that every client finds the perfect flooring solution to suit their needs.
Mixed Reviews of Mears Carpets
Mears Carpets, a flooring company, has received a mix of positive and negative reviews from customers. While some customers have praised the company for its excellent customer service, quality products, and professional installation, others have expressed disappointment with the company's customer service, product quality, and installation issues.
Positive Experiences
Many customers have praised Mears Carpets for its excellent customer service. Some customers have reported that the staff were friendly, helpful, and knowledgeable about the products. The company's attention to detail, high-quality products, and professional installation have also been commended.
Negative Experiences
On the other hand, some customers have reported poor customer service, with staff being unhelpful, unfriendly, and unprofessional. Some customers have also reported issues with the quality of the products, with some carpets being of poor quality and not lasting long. Installation issues, such as poor fitting and damage to property, have also been reported.
Common Issues
Some common issues that have been reported by customers include poor customer service, unhelpful staff, and installation issues. Some customers have also reported that the company's products are not of high quality, with some carpets not lasting long.
Conclusion
Overall, Mears Carpets has received a mixed bag of reviews from customers. While some customers have praised the company for its excellent customer service and high-quality products, others have reported poor customer service, product quality issues, and installation problems.