Our Story
Established in 1977, Dempsey Dyer is a leading manufacturer of high-quality windows, doors, and conservatories. Over the years, we have built a reputation for excellence in the fenestration industry, serving both the trade and commercial sectors. Our commitment to quality, reliability, and innovation has enabled us to grow and accumulate a vast customer base across the UK.
Our Mission
At Dempsey Dyer, we are dedicated to providing our customers with the latest additions to their product lines, ensuring they can meet the ever-changing demands of the end-user. Our mission is to supply the most comprehensive range of products under one roof, backed by our constantly-updated research and design programme. We strive to deliver fast lead times, quick turnarounds, high-quality products, and reliability, ensuring our customers receive the best possible service.
Our Product Range
Our product range includes a vast selection of timber, uPVC, and aluminum windows, doors, and conservatories. We offer a variety of styles and designs to cater to diverse customer needs, including casement windows, flush sash windows, mock sash windows, stormproof windows, sliding sash windows, and more. Our doors range includes timber doors, UPVC doors, bifold doors, entrance doors, French doors, patio doors, and composite doors.
Why Choose Us
At Dempsey Dyer, we pride ourselves on our commitment to quality, reliability, and innovation. We are dedicated to helping our trade partners grow their businesses, which is why we offer an innovative window designer tool to help them grow. Our reliable supply of windows, doors, and conservatory systems ensures that our customers can meet the demands of the end-user, resulting in increased customer satisfaction.
Our Commercial Partnerships
We have won many contracts for large and small commercial organisations, including councils and housing authorities. Our dedicated commercial department works closely with our customers throughout every stage of their project, from pre-contract meetings and designs to the installation of the products and aftercare advice.
Trade Suppliers
With a reliable trade supply, our customer base covers a wide area, including the UK. We can supply our in-house manufactured timber conservatory systems or incorporate our windows and doors into uPVC systems from reputable external suppliers.
Product Quality and Customer Service
The majority of reviewers praised the quality of Dempsey Dyer's timber sash windows and French doors, with many reporting that they have been pleased with their products for years with minimal upkeep required.
Positive Experiences with Customer Service
Several reviewers had positive experiences with the customer service team, citing helpful and professional interactions. Conor and the team were specifically mentioned as being helpful in resolving issues.
Delivery and Installation
The delivery team was praised for being polite and friendly, and one reviewer had a good experience with a recommended installer.
Negatives Surrounding Quotes and Fitting
However, some reviewers had negative experiences with quotes and fitting, citing issues with pricing transparency and poor communication from Dempsey Dyer and their recommended installers.
Poor Customer Service Experiences
A few reviewers had negative experiences with customer service, citing rudeness and ignorance from senior staff members.
Installation and Product Issues
Some reviewers reported issues with installation and product quality, including bowed doors and windows that did not seal properly.
