Your Security, Our Expertise
At Capture CCTV Solutions Ltd, we are a specialist security solutions provider, dedicated to designing, installing, and maintaining bespoke security systems for industrial sites across the UK. With a team of experienced security consultants, electricians, engineers, programmers, and hardware suppliers, we work closely with owners, operations directors, and managers to assess risks and design tailored security solutions.
Our Services
We offer a comprehensive range of services, from new installments to maintenance and repair. Our services include:
Site Surveys
Before investing in a new CCTV system, we recommend conducting a thorough site survey to assess the site's specific security needs. Our experienced security consultants will provide guidance on camera placement, additional security measures, and legal considerations, ensuring that your CCTV system meets your site's unique requirements.
Installation
We have built a trusted network of electricians, engineers, programmers, and hardware suppliers to ensure seamless installations. Our consultants will work closely with you to select the most suitable equipment for your site, providing competitive pricing and expert advice.
Service and Maintenance
As technology evolves, security systems require regular maintenance to ensure optimal performance. Our maintenance packages include regular checks, software updates, and remote support to prevent downtime and minimize repair costs. Unscheduled site visits and call-outs incur a charge, making our maintenance contracts a cost-effective investment.
New Installs
With years of experience in designing and installing CCTV systems for various industries, including manufacturing sites, quarries, schools, and warehouses, we have the expertise and resources to deliver tailored solutions. Our consultants will work closely with you to assess your site's specific needs, providing personalized guidance and quotes from trusted suppliers.
What Our Clients Say
Our clients rave about our services, citing professionalism, efficiency, and attention to detail. One client praised our team's competence, saying that our security solution has given him "piece of mind" at a cost that fits his company's scale. Another client appreciated our high-quality images and recorded video, which aided in a police investigation, resulting in a conviction.
At Capture CCTV Solutions Ltd, we take pride in our commitment to providing exceptional service, exceptional products, and exceptional results. We strive to build long-term relationships with our clients, fostering trust and confidence in our expertise.
Overall Experience
The reviews indicate a mixed bag of experiences with Capture CCTV, with some customers expressing satisfaction with the service and others expressing frustration and disappointment.
Positive Aspects
Service and Installation
Many customers praised the exceptional service, politeness, and friendliness of the fitters, and the sense of security provided by the CCTV systems. Some mentioned that the team worked tirelessly to resolve teething issues and ensured that the package provided met their needs.
Professionalism and Technical Proficiency
Several reviewers commended the professionalism, courtesy, and technical proficiency of the service, from initial meetings to after-sales care. They appreciated the accuracy of the quotes and the lack of hidden fees.
Negative Aspects
Communication and Follow-up
Some customers experienced difficulties in contacting the company, with unreturned calls and emails. Others felt misled by promises made by sales representatives that were not fulfilled.
Quality of Equipment
One reviewer questioned the quality of the cameras, citing that they were sourced from China, which raised concerns.
