Experience the Power of Clean!
The Carpet Doctor has been a family-run business for over 30 years, providing top-notch carpet and upholstery cleaning services to residents and businesses in Stockton-on-Tees, Middlesbrough, Hartlepool, Darlington, Yarm, and the surrounding areas. Our team of friendly and knowledgeable cleaners is committed to delivering exceptional results, ensuring that your home or office looks its best.
Our Services
At The Carpet Doctor, we pride ourselves on our comprehensive range of services, tailored to meet the unique needs of our customers. Our state-of-the-art equipment and eco-friendly cleaning solutions enable us to tackle a wide range of cleaning tasks, from carpets and upholstery to flooring and stain removal. Whether you're looking to revitalize your home or office space, our team of experts is equipped to handle it all.
Carpet and Upholstery Cleaning
We understand the importance of clean and hygienic carpets and upholstery. That's why we offer a flexible cleaning service, available from 9am to 9pm, to suit your schedule. Our team uses powerful truck-mounted cleaning equipment and portable machines to deliver exceptional results, including the removal of stubborn stains and odors. We also cater to specialized cleaning needs, such as Karndean, Amtico, and Camaro flooring.
Stain Removal and Odor Elimination
Life can be messy, but that doesn't mean your carpets and upholstery have to suffer. Our team is trained to remove a wide range of stains, including red wine, oil, paint, blood, soot, tea, coffee, and more. Additionally, we use specialized equipment to eliminate even the most stubborn odors, ensuring that your home or office smells fresh and clean.
Flood Water Removal and Drying
In the unfortunate event of a flood or water damage, The Carpet Doctor is equipped to respond quickly and efficiently. Our industrial-strength equipment can remove up to 9,000 gallons of water per hour, and our range of dehumidifiers and turbodriers ensures that your building is dried quickly and quietly, eliminating the risk of dampness and odors.
Our Commitment to You
At The Carpet Doctor, we're committed to delivering exceptional results, exceptional service, and unparalleled customer satisfaction. With over 30 years of experience, our family-run business has earned a reputation for reliability, professionalism, and attention to detail. Whether you're a homeowner or business owner, we invite you to experience the difference that only The Carpet Doctor can provide.
Overall Experience
The Carpet Doctor has received a mix of positive and negative reviews from its customers. While some have praised the company's services, others have expressed disappointment and frustration.
Positive Experiences
Many customers have praised the company's friendly and helpful staff, particularly Dave, who has been commended for his professionalism and expertise. Some have reported excellent results, with their carpets and upholstery looking like new after cleaning. The company's prompt response to emergencies and willingness to help in difficult situations has also been appreciated.
Negative Experiences
On the other hand, some customers have reported negative experiences, including allegations of overcharging, poor quality of work, and unprofessional behavior. Some have felt that the company has not delivered on its promises, leaving carpets and upholstery still dirty or wet after cleaning.
Common Issues
Some common issues that have been reported include the company's pricing, with some customers feeling that they were quoted one price but charged a higher amount. Others have reported that the company did not deliver on its promises, leaving them feeling disappointed and frustrated.
