Transforming Homes, Enhancing Lives
Welcome to Windowcraft Eastbourne, a family-owned and operated business with over 45 years of experience in providing exceptional window and door products, as well as conservatories and repair services. Our mission is to provide top-quality products and services to our valued customers, ensuring that their homes are safe, secure, and energy-efficient.
Our History
Established in 1971, Windowcraft has built a reputation for excellence in the fenestration industry. We have remained committed to our traditional approach to customer service, offering honest advice, fair prices, and exceptional customer service. Our team of highly skilled and experienced installation teams has earned us an enviable reputation throughout East Sussex.
Our Services
We offer a wide range of products and services, including:
- Window Products: uPVC and aluminium windows, casement windows, vertical sliding windows, flush sash windows, and bay windows.
- Door Products: uPVC doors, composite doors, French doors, patio doors, and bifolding doors.
- Conservatories: uPVC conservatories and orangeries.
- Repair Services: Double glazing repairs, maintenance, and replacement services.
Each of our products is carefully selected to provide the best value for money without compromising on quality. Our experienced window installers are Fensa registered, MTC compliant, and insured for working on site. We do not use subcontractors, ensuring that our customers receive the highest level of professionalism, experience, and service.
Why Choose Windowcraft?
Choosing Windowcraft means choosing a long-established, reputable company that is committed to providing exceptional products and services. We have served thousands of satisfied clients over the years, relying on recommendations and happy clients to promote our business. Our commitment to excellence has earned us a reputation as one of the top window and door companies in East Sussex.
Our Values
At Windowcraft, we value our customers and strive to provide the best possible service. We believe in:
- Providing high-quality products and services that meet the latest industry standards.
- Offering honest advice, fair prices, and exceptional customer service.
- Employing highly skilled and experienced installation teams who are Fensa registered, MTC compliant, and insured for working on site.
- Maintaining traditional values and a family-run approach to customer service.
- Continuously improving our products and services to meet the evolving needs of our customers.
Overview of Reviews
The reviews of Windowcraft are generally positive, with customers praising the company's professionalism, friendly staff, and high-quality work.
Positive Experiences
Many reviewers praised the company's workmanship, citing efficient and professional installations, friendly and courteous staff, and excellent customer service. Some reviewers mentioned specific employees, such as Steve the fitter and Seb, who went above and beyond to ensure customer satisfaction.
Negative Experiences
A few reviewers expressed disappointment and frustration with the company's customer service, citing failed promises, lack of communication, and unfulfilled expectations. One reviewer reported a poor experience with a incorrect window installation and blamed the company for not rectifying the issue promptly.
Customer Satisfaction
The majority of customers were extremely satisfied with the company's services, praising the quality of the work, the professionalism of the staff, and the competitive pricing.
