Transforming Homes, Enhancing Lives
Welcome to Nigel Byrom's, a family-run furnishings business based in Kendal, Cumbria. With over 80 years of experience, we take pride in offering high-quality furniture made from genuine, solid wood, crafted according to the highest standards. Our extensive range of products includes beds, dining room furniture, bedroom furniture, sofas and suites, floor coverings, and commercial flooring.
Our History
Nigel Byrom's has a rich history that dates back to 1934 when Mr Solomon Byrom and his wife moved from Nottingham to Kendal, with the intention of making their new venture a success. Over the years, the business has expanded, and now, in its fourth generation, Aaron Byrom has joined the family firm, modernizing and expanding the business.
Our Team
Our team is comprised of experienced and knowledgeable staff who are dedicated to providing expert advice and exceptional customer service. Our fitting team, with over 50 years of experience, is renowned for its professionalism and attention to detail. We pride ourselves on our ability to understand our customers' needs, providing them with the perfect solution for their home.
Testimonials
Don't just take our word for it! Our customers have been kind enough to share their experiences with us. Here's what some of them have to say: "Just to say a huge thank you for the speedy, efficient fitting of new carpet - much appreciated." - Mr & Mrs Taylor. "Their attitude was exemplary, working away with professionalism, confidence, and competence." - Dr Chris Land.
Products and Services
At Nigel Byrom's, we offer a wide range of products and services, including:
- High-quality furniture made from genuine, solid wood
- Extensive range of carpets and floor coverings from leading manufacturers
- Expert fitting services for both residential and commercial customers
- Commercial flooring solutions
- Delivery and installation services
Gallery
Browse our gallery to see our latest collections and ranges, including our partnership with Gallery, industry-leading manufacturers of high-quality furniture and furnishings.
Positive Experiences with the Company
The majority of reviewers have had a wonderful experience with the company, praising the professionalism, efficiency, and kindness of the staff. Many reviewers have complimented the owner, Nigel, and his team for their excellent customer service, going above and beyond to ensure their customers are satisfied.
Professional and Efficient Service
Several reviewers have highlighted the professionalism and efficiency of the staff, with one reviewer stating that they worked with "pride" in their work. Another reviewer praised the team for their politeness, efficiency, and kindness during their visit.
Excellent Customer Service
Many reviewers have praised the excellent customer service provided by Nigel and his team. One reviewer mentioned that Nigel personally called to check on their progress and wellbeing, while another reviewer praised the team for their helpfulness and accommodation.
High-Quality Products
Several reviewers have praised the high-quality products offered by the company, with one reviewer stating that their new sofa and chair looked "fabulous" and were "so comfy". Another reviewer praised the quality of the mattress they purchased, stating that it was "superb".
Negative Experiences with the Company
Unfortunately, not all reviewers have had a positive experience with the company. A few reviewers have expressed frustration and disappointment with the company's service and behavior.
Rude and Unprofessional Staff
One reviewer had a poor experience with the fitters, who they found to be rude and unprofessional. Another reviewer had a dispute with the company regarding the cost of their carpets, feeling that they were taken advantage of.
Poor Customer Service
A few reviewers have reported poor customer service, with one reviewer stating that they were told to go through their insurance company again for decorating, despite their initial request for assistance. Another reviewer had a negative experience with the company, stating that they were "disgusting" and bullied them over the cost of carpets.
