Delivering a Brighter Future

For over 170 years, our family-run business has been dedicated to providing a wide range of services that cater to the needs of various industries and sectors. Established in 1850, our reputation for excellence has been built on a foundation of honesty, accountability, and a commitment to delivering exceptional customer service.

History

With a rich history spanning over seven generations, we have proudly served our customers by providing a wide range of services, including commercial cleaning, painting and decorating, window cleaning, office cleaning, facilities management, and more. Our reputation has been built on providing a reliable, efficient, and cost-effective approach to our services, ensuring that our clients get the best value for their money.

Values

At Lightowler, we believe that a strong set of core values is essential to our success. These values guide us in our daily operations and shape the way we interact with our clients. Our core values include:

Integrity: We take ownership of our work and strive for transparency and accountability in all our dealings.
Innovation: We continually invest in new equipment, materials, and skills to stay ahead of the curve and exceed our clients' expectations.
Excellence: We strive for the highest standards of quality and safety in everything we do.

Services

Our comprehensive range of services is designed to cater to the unique needs of various industries and sectors. Our services include:

Commercial Cleaning: We provide a range of commercial cleaning services, including contract cleaning, high-level cleaning, and specialist cleaning services.
Painting and Decorating: Our painting and decorating services include interior and exterior painting, wallpapering, and any other decorative requirements.
Window Cleaning: Our window cleaning services include residential and commercial window cleaning, as well as gutter cleaning and solar panel cleaning.
Facilities Management: We offer a range of facilities management services, including maintenance management, energy management, and health and safety services.
Air Conditioning Cleaning: We provide specialized air conditioning cleaning services to ensure the efficient operation and maintenance of air conditioning systems.
Domestic Cleaning: Our domestic cleaning services include one-off cleaning, regular cleaning, and deep cleaning services for homes and commercial properties.
Cladding Cleaning: We offer specialized cladding cleaning services to ensure the removal of dirt, grime, and algae from external cladding systems.
Gutter Cleaning: Our gutter cleaning services include the removal of debris and blockages from gutters and downspouts.
Pressure Washing: We provide pressure washing services for exterior surfaces, including driveways, patios, and buildings.
Kitchen & Extraction Cleans: Our kitchen and extraction cleans include commercial kitchen cleaning, extraction cleaning, and ventilation system cleaning.
High-Level Cleaning: We offer high-level cleaning services, including high-level dusting, high-level cleaning of windows, and high-level cleaning of buildings.
Roof Cleaning: Our roof cleaning services include the removal of dirt, moss, and algae from roofs.

Our Team

Our team is dedicated to providing exceptional customer service and ensuring that our clients receive the best value for their money. Our team includes experienced professionals with over 100 years of collective industry experience. Our leadership team includes:

Daniel Elliott: Business Support and Operations Manager
Tim Davison: Commercial Director
Adrienne Westerdale: Head of People and HR

Update Share

Reviews (20)

Write a Review

Positive: Customers generally praised Lightowlers for their good service, with several reviewers commenting on the staff's politeness and helpfulness.

Negative: Consistently poor service was reported by several reviewers, including issues with cleaning results, communication, and staff attitude.

Overall Impression

The reviews about Lightowlers are mixed, with some customers expressing satisfaction with their services while others were extremely dissatisfied.

Positive Reviews

Several reviewers have praised Lightowlers for their good service, stating that the staff were polite and helpful. One customer mentioned that the company was very responsive, while another appreciated the attention to detail in the work done. Additionally, a few customers have commented on the competitive pricing and professional experience they received.

Negative Reviews

However, some reviewers have had very poor experiences with Lightowlers. One customer complained about the company's lack of attention to detail, saying that the staff simply smeared dirt around and failed to replace soap in a year. Another reviewer reported poor cleaning results, including an oil stain that was not properly removed. Additionally, some customers have criticized the company's poor communication and rude office staff.