Transforming your home, transforming your life
Established in the heart of Southport, Checkers of Churchtown is a family-run business with a rich tradition in crafting beautiful and functional interiors. We pride ourselves on offering exceptional craftsmanship, personalized service, and an unwavering commitment to quality.
Our Expertise
At Checkers, we possess a wealth of experience in:
- Kitchen design and installation: We create bespoke kitchens tailored to your individual needs and preferences, ensuring optimal functionality and aesthetic appeal.
- Bedroom design: Our experts will guide you through the process of crafting your perfect bedroom, considering every detail from storage solutions to lighting and decor.
- Sliding wardrobes: We offer a diverse selection of sliding wardrobes to suit any space and budget, ensuring both style and practicality.
Our Approach
Our approach to every project is collaborative. We take the time to understand your vision, needs, and budget before creating a tailored plan that exceeds your expectations. We believe in open communication and clear project management, ensuring a seamless and enjoyable experience from start to finish.
Our Values
Our core values of honesty, integrity, and craftsmanship underpin everything we do. We are passionate about exceeding expectations and delivering exceptional customer service, ensuring your complete satisfaction.
Our Commitment
At Checkers of Churchtown, we are committed to:
- Providing innovative and stylish design solutions.
- Using high-quality materials and craftsmanship.
- Offering exceptional customer service and communication.
- Delivering exceptional value for money.
Contact Us Today
Let us help you create the beautiful and functional home of your dreams. Contact us today to schedule a consultation and explore the possibilities with Checkers of Churchtown.
Customer Experience
The majority of customers have had a positive experience with Checkers, with many praising their helpful and friendly staff. Sue Robinson, Frank Dodd, Beverley Wade-Smith, and Ross Anderson all gave the store 5-star ratings, with comments about excellent customer service, quality products, and attention to detail.
Quality Issues
However, some customers have reported issues with the quality of the products they received. Emma and Tamsin Reed both gave the store 1-star ratings, citing poor workmanship, incomplete jobs, and a lack of interest in after-sales service. Emma mentioned that the fitters were unfriendly and unprofessional, while Tamsin Reed reported that she had to deal with rude sales staff and poor customer service.
After-Sales Service
Many customers have cited poor after-sales service as a major issue with Checkers. Lesley Anderson, Emma, Tamsin Reed, and Jools Eden-Brown all mentioned that they received little to no support after purchasing products or having work done. Lesley Anderson was left without updates on her order, while Emma and Tamsin Reed reported difficulty in getting issues resolved with their products. Jools Eden-Brown mentioned that Checkers ignored her phone messages and online contact attempts.
Rudeness and Unhelpful Staff
A few customers have reported being treated poorly by Checkers staff, including Lesley Anderson, Barry James, and Susan Armitage. Barry James felt that the staff were rude because he didn't look like someone with money, while Susan Armitage said that she was made to feel stupid and ignored when asking for help with fabric selection.
Conclusion
Overall, Checkers seems to have a mixed reputation, with some customers having excellent experiences and others reporting poor quality products and service. While some customers have praised the store's helpful staff and convenient location, others have been left feeling frustrated and ignored.
