It's Our Pleasure to Get You Moving!
Our Story: A Legacy of Safety and Security
Evander has a rich and diverse history spanning over four decades. Founded in 1973 as Highway Windscreens, we evolved into a leading provider of glazing and locksmith services under the name Homeserve Emergency Services Ltd. In 2016, we joined forces with the VPS Group and rebranded as Evander.
Our journey is driven by a deep-seated belief in creating safe and secure environments for our customers in both their homes and workplaces. This unwavering commitment has guided us through numerous industry transformations, establishing us as one of the most trusted names in the field.
What We Do
Evander offers a comprehensive range of services across four key sectors:
1. Insurance & Home Emergency
- Emergency response and repairs for glazing issues, locks, and security breaches.
- Servicing and installation of security products.
- Assistance with insurance claims.
2. Facilities & Property Management
- Planned preventative maintenance and inspections.
- Responsive repairs and urgent assistance for both commercial and residential properties.
- Expertise in energy efficiency upgrades and sustainability solutions.
3. Installations
- Professional installation of doors, windows, conservatories, and garage doors.
- Supply and installation of various security and access control systems.
- Custom-designed solutions tailored to individual needs.
4. Boarding Up Services & Home Improvements
- Secure boarding up of damaged or unoccupied properties.
- Home improvement services including painting, repairs, and accessibility adaptations.
- Anti-viral cleaning solutions for added peace of mind.
Our Values: The Evander Difference
At Evander, we adhere to a set of core values that underpin our success:
- Customer Focus: We prioritize customer satisfaction through responsive service, expert solutions, and personalized care.
- Integrity: We maintain the highest ethical standards and transparency in all our dealings.
- Expertise: Our skilled team delivers reliable workmanship and innovative solutions.
- Transparency: We communicate clearly and openly with our clients, providing clear information and updates.
- Sustainability: We actively consider environmental and social responsibility in our practices.
Workmanship and Quality
Some reviewers have expressed dissatisfaction with the workmanship provided by the company. One reviewer, Josh Kennett, mentioned that the workers were unable to properly fit a door, left trims sticking out, and were unable to plaster the areas they knocked out. This poor workmanship led to a 1-star rating.
Timeliness and Professionalism
On the other hand, some reviewers have praised the company's professionalism and timeliness. Oliver Smith, who gave a 5-star rating, mentioned that the workers arrived on time, completed the job perfectly, and demonstrated the system to him. Damian, another 5-star reviewer, appreciated the quick response time, with workers arriving within 2 hours of the insurance company's call.
Customer Service
The company's customer service has received positive reviews from some customers. Oliver Smith found the operatives to be professional and helpful, while Damian was pleased with the excellent service they received.
