Transforming your home, one window at a time.
At Outlook Windows Ltd, we pride ourselves on being a family-run business with over 30 years of experience in providing top-notch conservatories, orangeries, lantern roofs, doors, and windows of all shapes and styles to thousands of customers across the UK. As a Hertfordshire-based company, we take great pride in our personal and professional service, ensuring that every customer receives the finest quality products tailored to their specific needs, budget, and exact specifications.
Our Commitment to Excellence
With a team of highly-qualified, conscientious, and skilled craftspeople, many of whom have worked with us since our founding, we're dedicated to delivering exceptional workmanship that exceeds our customers' expectations. Our company director, Colin Welling, personally oversees every project from inception to completion, ensuring that every detail is meticulously executed to bring our customers' visions to life.
Our Services
We offer a wide range of services, including the design, manufacture, and installation of bespoke conservatories, orangeries, lantern roofs, doors, and windows made from high-quality materials such as hardwood, aluminium, UPVC, and Residence-9. Whether you're looking for traditional craftsmanship or high-tech contemporary design, we can provide a detailed quotation free of charge and without obligation.
Our Expertise
With a broad network of contacts in architecture, structural engineering, bricklaying, plastering, decorating, and interior design, we can manage your entire project from start to finish, taking the stress out of the process. Our commitment to excellence is reflected in our impressive track record, with 95% of our work coming from client recommendations and repeat business.
Our Guarantee
We're proud to offer first-class consumer protection from the Plastics Window Federation (PWF) and a wide range of energy-saving windows that meet all the latest Document-L regulations. Our results speak for themselves, and we invite you to experience the Outlook Windows Ltd difference.
Get in Touch
If you're looking for a reliable and trustworthy partner for your window, door, or conservatory project, look no further than Outlook Windows Ltd. We welcome the opportunity to work with you and bring your vision to life. Please don't hesitate to contact us for a free quotation or to learn more about our services.
Poor Customer Service and Unreliable Workmanship
Several reviewers expressed frustration and disappointment with the company's customer service and workmanship. Some common issues included broken promises, unreturned calls, and a lack of accountability from the company. David Marks, Malcolm Arnold, Jason Bourne, Micky Girgis, and Meriet The Queen Bee all shared negative experiences, citing poor communication, delays, and a general lack of care from the company.
Quality Issues
Some reviewers reported issues with the quality of the products and services provided by the company. David Marks mentioned that the glass in one of his bay windows broke within a month, while Meriet The Queen Bee reported that her conservatory installed by the company has leaked every year.
Positive Experiences
On the other hand, some reviewers had positive experiences with the company. Ian Rumsey, Rose Little, Simon Shiach, Nat Czarnocha, and Tom Moreton all praised the company's products and services, citing helpful staff, competitive pricing, and quality workmanship.
Summary of Reviews
The reviews suggest that the company has a mixed reputation, with some customers experiencing poor customer service and unreliable workmanship, while others have had positive experiences with the company.
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