A Trusted Provider of Security & Fire Safety Solutions in Manchester
Keyways has been a trusted name in security and fire safety for over 55 years. Based in Manchester, we proudly serve both residential and commercial clients throughout the city. Our team of skilled engineers and security experts are dedicated to providing exceptional customer service and bespoke solutions to meet your unique needs.
1. Security Systems
We design and install advanced security systems to deter crime, including:
- Intruder alarms and motion sensors
- Access control systems and digital video recorders (DVRs)
- Security cameras and CCTV systems
- Electric gates and barriers
- Smart home security solutions
2. Fire Safety Solutions
From fire detection and alarm systems to fire extinguisher maintenance and risk assessments, we offer comprehensive fire safety services to keep your property safe:
- Fire alarm installation, maintenance, and servicing
- Fire risk assessments
- Fire extinguisher supply and maintenance
- Fire safety training and consultation
3. Additional Services
We also provide:
- Master locksmith services for all types of locks and security hardware
- Installation and maintenance of driveway gates and automation
- Security consultancy and risk assessments tailored to your needs
- A wide range of CCTV cameras and other security products
Why Choose Keyways?
- Experienced and certified: Our team has extensive experience and holds relevant industry certifications, ensuring the highest quality of service.
- Tailored solutions: We take the time to understand your unique needs and provide customized security and fire safety solutions.
- Exceptional customer care: Our dedicated team is committed to providing outstanding customer service every step of the way.
- Wide range of products: We offer a diverse selection of security and fire safety products and services to meet diverse needs.
Contact us today to schedule a free site survey and discuss your security and fire safety needs with a qualified Keyways representative.
Overall Customer Experience
The majority of customers have reported an excellent experience with Keyways, praising their timely and efficient service, courteous and competent technicians, and effective communication.
Customer Support and Communication
Keyways' customer support has been commended for being prompt, responsive, and professional. Many customers have praised the company's ability to communicate effectively throughout the service process, keeping them informed and up-to-date on the status of their query or issue.
Technician Expertise and Competence
The technicians at Keyways have been consistently praised for their expertise, competence, and professionalism. Customers have reported feeling confident in the technicians' abilities to resolve their issues, and many have expressed satisfaction with the quality of service provided.
Alarm and CCTV Services
Keyways' alarm and CCTV services have received particular praise, with customers reporting smooth and effective experiences, from assessment to implementation. The company's ability to resolve issues quickly and efficiently has also been highlighted as a major strength.
Minor Issues and Resolutions
While a few customers have experienced minor issues, such as a minor niggle with an alarm box or a broken gearbox, these issues were quickly resolved, and the customers reported being very happy with the outcome.
Negative Experiences
Unfortunately, one customer reported a negative experience, citing poor communication and a lack of organization within the company, resulting in multiple failed service appointments and a significant amount of time wasted.
