At Scarbrook, we pride ourselves on offering a lifetime commitment to customer-focused service with absolutely no pressure selling. With over 18 years of trading and over 15,000 installations, we are one of the UK's trusted providers of heating, electrical, and renewable solutions. Our mission is to deliver exceptional service, quality, and value to our customers, and we strive to make a positive impact in the communities we serve.
Our Services
We specialise in the design, management, and delivery of large-scale projects for main contractors, local authorities, and domestic customers. Our services include commercial heating, electrical installation, and renewable energy solutions. We have built long-term partnerships with numerous construction professionals and local authorities, and our reputation in this sector is unparalleled.
Our Commitment to Excellence
We are committed to delivering exceptional service, quality, and value to our customers. Our team of experts is dedicated to providing bespoke solutions to meet our customers' individual needs, and we strive to continually improve our services to ensure customer satisfaction.
Making a Difference
At Scarbrook, we are committed to making a positive impact in the communities we serve. We have made a serious commitment to supporting and improving the lives of the residents in the communities we work in. From charitable donations to renovating community centres, and from free boiler installations to supporting local initiatives, we are proud of the work we have done and continue to do.
Our Featured Case Studies
Browse our project case studies to see how we have worked with clients such as Larwood House Care Home, Bassetlaw, Lincolnshire Housing Partnership, and Soldiers Croft, NCHA, and Fortem Solutions to deliver exceptional results.
Overall Experience
The reviews suggest that Scarbrook Plumbing and Heating Ltd. has received mostly positive feedback from their customers, with many praising their professionalism, efficiency, and high-quality workmanship. However, there are some negative reviews that highlight issues with their service, including poor workmanship, lack of communication, and unfulfilled promises.
Positives
Efficient and Professional Service: Many reviewers praised the company's efficiency, professionalism, and attention to detail. They appreciated the cleanliness and tidiness of the engineers, who left the workspace spotless after completion of the job.
High-Quality Workmanship: Several reviewers commended the company's high-quality workmanship, highlighting the excellent installation of boilers, radiators, and central heating systems.
Friendly and Helpful Staff: Some reviewers praised the friendly and helpful nature of the staff, who took the time to explain the installation process and ensured that customers were satisfied with the work.
Negatives
Poor Workmanship and Lack of Communication: Some reviewers expressed dissatisfaction with the company's workmanship, citing issues with holes left in walls, mess left behind, and poor quality of work. Additionally, some reviewers experienced poor communication, including unfulfilled promises and lack of callbacks.
Unreliability and Unprofessionalism: A few reviewers mentioned that the company failed to show up on time, did not fulfill appointments, and displayed unprofessional behavior, such as not returning calls or messages.
