Transforming the way you enjoy your home, from inside to out
At Imperial Windows, we take pride in being a well-established family business with a rich history dating back to 1977. Our commitment to delivering exceptional customer service and premium double glazing products has earned us an outstanding reputation across Woking, Guildford, and Surrey. With thousands of satisfied customers, we continue to strive for excellence in every installation we undertake.
Our Services
As a leading provider of double glazing solutions, we offer an extensive range of windows and doors designed to enhance the aesthetic appeal and energy efficiency of your home. Our product portfolio includes:
- uPVC, aluminium, and timber windows
- uPVC, composite, and timber doors
- French doors, patio doors, bi-fold doors, and more
Our team of skilled craftsmen and dedicated professionals work tirelessly to ensure that every installation meets our exceptional standards of quality and performance. We take pride in treating every customer with the utmost respect, guiding you through every stage of your renovation project, from initial consultation to completion.
Why Choose Us
At Imperial Windows, we pride ourselves on our unwavering commitment to excellence. Our customer-centric approach, coupled with our unrelenting pursuit of innovation and industry insights, sets us apart from the competition. Here are just a few reasons why we're the go-to choice for double glazing solutions in Surrey:
- Unparalleled customer service
- Expert workmanship
- Quality products
- Competitive pricing
Our Commitment to You
As a trusted family business, we're dedicated to delivering more than just windows and doors - we're committed to transforming your home with a touch of timeless elegance. Our promise to you is simple: exceptional products, unparalleled craftsmanship, and a customer-centric approach that puts your needs at the forefront of everything we do.
Overall Experience
The reviews highlight a mixed bag of experiences with Imperial Windows. While some customers have had excellent experiences, others have reported poor service and quality issues.
Positive Experience
Professionalism and Quality Work
Many customers have praised the company's professionalism, friendliness, and quality of work. The installation teams, including Nick, Carl, Ben, and Darren, have been commended for their efficiency, tidiness, and attention to detail.
Customer Service
Some customers have reported excellent customer service, with prompt responses to queries and issues resolved quickly.
Negative Experience
Poor After-Sales Service
A few customers have reported poor after-sales service, with issues not being addressed promptly or resolved satisfactorily. Some have experienced quality issues with their windows, including draughts and installation problems.
Lack of Warranty Support
One customer reported that the company did not honor their warranty, leaving them with a faulty product.
