Create Your Space. Sustainably.
At Cult Furniture, we're passionate about providing high-quality, stylish, and sustainable furniture solutions for your home or office. Our mission is to help you create a space that reflects your unique style and personality.
Our Story
Our journey began with a simple idea: to make great design accessible to everyone. We believe that good design should be available to all, regardless of budget or style. That's why we've curated a collection of stylish, high-quality furniture pieces that are not only affordable but also sustainable.
Our Services
At Cult Furniture, we offer a wide range of services designed to make your shopping experience seamless and stress-free. Whether you're looking for inspiration, guidance, or simply a great deal, we've got you covered. From our 48-hour dispatch on over 1,000 products to our dedicated customer care team, we're committed to providing you with an exceptional shopping experience.
Sustainability at Cult
We're committed to reducing our environmental impact and promoting sustainability in everything we do. From sourcing sustainable materials to reducing waste and carbon emissions, we're dedicated to making a positive difference. Our Eco Edit collection features stylish, eco-friendly furniture pieces made from sustainable materials, proving that great design and sustainability go hand-in-hand.
Explore Our Collections
Browse our extensive range of furniture collections, each expertly curated to inspire and delight. From modern and sleek to vintage and eclectic, our collections cater to diverse tastes and styles. Whether you're looking for a stylish dining chair, a comfortable office chair, or a statement piece of art, we've got something for everyone.
Customer Care
At Cult Furniture, we're dedicated to providing exceptional customer service. Our friendly and knowledgeable team is always on hand to answer your questions, provide guidance, and ensure that you're completely satisfied with your purchase. We pride ourselves on our fast delivery, easy returns, and hassle-free refunds, making your shopping experience as smooth as possible.
Quality and Durability Issues
The majority of negative reviews revolve around quality and durability issues with Cult Furniture's products. Several reviewers reported receiving faulty or damaged items, such as a marble coffee table that broke into smithereens, an office chair with a plastic dial that sheared off, and a dining table with a shattered glass top. These issues were not resolved to the customers' satisfaction, leading to frustration and disappointment.
Poor Customer Service
Many reviewers expressed dissatisfaction with Cult Furniture's customer service, citing unhelpful and unresponsive representatives, unfulfilled promises, and a general lack of effort to remediate issues. Some customers reported being ignored or dismissed, while others received conflicting information from different customer service representatives.
Delivery and Logistics Issues
Several reviewers experienced problems with delivery, including delayed or missing items, incorrect orders, and difficulties with refunds and replacements. One customer was left struggling to return a heavy package, while another received multiple incorrect items.
Positive Experiences
On the other hand, many reviewers had overwhelmingly positive experiences with Cult Furniture, praising the company's excellent customer service, high-quality products, and timely delivery. Some customers appreciated the company's willingness to go above and beyond to resolve issues or provide exceptional service.
