Trust us to keep you warm and safe
F J Soper & Sons Plumbing & Heating is a family-owned business established in 1980, with a reputation for providing exceptional quality of work and taking pride in our reputation. We are fully insured, Worcester Accredited, Gas Safe, and Oftec registered, committed to our customers' needs and guaranteeing our standards for both service and workmanship to give you peace of mind.
Our Services
We offer a wide range of services to cater to all your plumbing and heating needs. Our services include:
- Oil Boilers
- Boiler Installation
- Energy Efficient Advice
- Boiler Repairs
- Burst Pipes
- Central Heating Installations
- Under Floor Heating
- Gas Safety Inspections
- General Plumbing
- Hob & Gas Oven Fitting
- Immersion Tanks Replacements & Repairs
- Landlord Safety Certificates
- Overflows
- Replacement Radiators
- Shower & Bathroom Fitting
- Toilet Fitting
Why Choose Us?
As a Worcester Accredited installer, we meet or exceed the standards of sustained quality of installation, service, and customer care. We are monitored by several recognised trade and industry bodies, ensuring our clients receive a high standard of workmanship and professionalism. Our reputation has been developed through hard work and reliability, making us the area's number one choice for plumbing and gas-related work.
About Our Business
At F J Soper & Sons Plumbing & Heating, we understand the importance of exceptional customer service and quality workmanship. We cater to private customers, landlords, and those seeking comprehensive heating solutions. Our experienced and helpful staff are always happy to assist you, ensuring you receive the best service possible.
Get in Touch
If you're looking for a reliable and experienced plumbing and heating company, look no further. Contact us today to enquire about our services or to schedule an appointment.
Poor Customer Service Experiences
Lack of Responsiveness
The reviewers have expressed frustration and disappointment with the company's responsiveness. Despite leaving numerous messages, they did not receive a response, leaving them feeling ignored and unvalued. This lack of responsiveness has led to a breakdown in trust and a loss of confidence in the company's ability to provide adequate service.
Previous Positive Experiences Turned Sour
Two reviewers, Andy Swanston and Ian Richards, had previously used the company's services for boiler installation and were satisfied. However, when they encountered problems with their boilers and sought assistance, they were met with disinterest and a lack of response. This lack of support has soured their experience and led to a negative perception of the company.
Incompetence and Inefficiency
Vlad Stolojan's review highlights the company's apparent incompetence and inefficiency. The company's claim that their appointment did not make it into the diary raises concerns about their administrative capabilities and attention to detail. This experience has left a negative impression on the reviewer.
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