Excellence in Roofing, Excellence in Service
Compass Roofing Ltd is a premier roofing company based in Edinburgh, Scotland. With over three decades of experience in the roofing industry, we have established ourselves as one of the most trusted and reliable roofing companies in Edinburgh.
Our Story
Compass Roofing Ltd was founded by Scott J. Miller in 1989. Since then, we have built an excellent reputation in both private and commercial sectors, from the smallest roof repair to roofing contracts valuing 500,000. Our company is committed to providing the highest standard of workmanship, and we take pride in our unparalleled level of customer satisfaction.
Our Services
At Compass Roofing Ltd, we offer a wide range of roofing services to commercial and domestic clients in Edinburgh and the Lothian areas. Our services include pitched roof slating and tiling, leadwork, cast iron gutter work, Velux windows and conservation roof lights, fascias and external timbers, chimney roughcasting, harling, and rendering, roofing repairs and maintenance, bituminous flat roofing systems, single-ply flat roofing systems, and 24-hour emergency roofing services. We also provide cherry picker hire services in Edinburgh.
Our Mission
Our mission is to provide our clients with the highest level of workmanship, professionalism, and customer service. We strive to build long-term relationships with our clients and pride ourselves on our commitment to quality, safety, and customer satisfaction.
Awards and Recognition
We are proud to announce that we were crowned the ultimate global champion in the "Best of the Best" Competition 2022, hosted by CUPA PIZARRAS. This recognition is a testament to our hard work and dedication to providing the highest standard of roofing services.
Trade Associations and Schemes
We are members of several trade associations and schemes, including Edinburgh Trusted Trader, National Federation of Roofing Contractors, and Constructionline. Our membership in these organisations assures our clients that our workmanship is of the highest standard and fully warrantied.
What Our Clients Say
We take pride in our excellent reputation and are grateful for the kind words from our satisfied clients. Our clients appreciate our professionalism, quality of work, and commitment to customer satisfaction.
Customer Reviews of Compass Roofing
Overview
Compass Roofing, a roofing company, has received a mix of positive and negative reviews from its customers. While some customers have expressed satisfaction with the company's professionalism, work quality, and communication, others have reported negative experiences, including poor workmanship, negligence, and poor communication.
Positive Reviews
The majority of customers have praised Compass Roofing's work, citing their professionalism, attention to detail, and ability to complete jobs efficiently. Many customers have mentioned the company's prompt response to emergencies, their ability to identify and fix problems quickly, and their excellent communication throughout the job. Several reviewers have also praised the company's fair pricing and willingness to work with customers to find solutions.
Negative Reviews
On the other hand, some customers have reported negative experiences with Compass Roofing. Some have complained about poor workmanship, including sloppy repairs, negligence, and damage to property. Others have mentioned poor communication, including lack of updates and unresponsiveness to concerns. A few reviewers have reported feeling ripped off or misled by the company.
Common Themes
While the reviews highlight both positive and negative experiences, some common themes emerge. Many customers have praised the company's professionalism, work quality, and communication. However, some have reported negative experiences, including poor workmanship and poor communication.