Transform Your Home with Our Expertise - Get a Free Quote Today!
At First Home Improvements, we take pride in being one of the longest-established double glazing companies in the UK, with roots dating back to the early 1970s. Our mission is to provide high-quality home improvement products and installations, coupled with exceptional customer service, to homes across England.
Our Services
We offer a comprehensive range of home improvement products, including:
- Double glazed windows: UPVC casement windows, double glazed sash windows, bow and bay windows, tilt-and-turn windows, shaped UPVC windows, Georgian bar windows, cottage windows, and Tudor windows.
- Doors: Bi-fold doors, UPVC doors, composite doors, French doors, sliding patio doors, secure doors, and porches.
- Conservatories: Conservatory styles, conservatory design, conservatory upgrade, orangeries, and conservatory roof replacement.
- Roofline: Guttering, soffits, fascias, bargeboards, and roof trim.
- Garage doors: Up and over garage doors and electric garage doors.
Our team of experienced advisors and skilled technicians are dedicated to providing you with a first-class service, from initial consultation to installation and after-sales support.
Our Commitment to Quality and Energy Efficiency
At First Home Improvements, we're committed to providing high-quality products that meet the highest standards of energy efficiency. Our A+ energy-rated windows and doors are designed to help you reduce your energy bills and carbon footprint. We're also proud to be a FENSA-approved double glazing installer, with an extensive list of accreditations to ensure a high-quality installation with great customer service for peace of mind.
Our Coverage Area
We supply double glazing products across the counties of England, including Norfolk, Suffolk, Essex, Cambridgeshire, Lincolnshire, Leicestershire, Northamptonshire, Bedfordshire, Buckinghamshire, Oxfordshire, Berkshire, Hertfordshire, Warwickshire, Kent, East & West Sussex, Surrey, Hampshire, and Dorset.
Get in Touch
If you have a specific double glazing requirement for your home, please do not hesitate to contact us. One of our team will be on hand to guide you through the range of options available. You can request a free quote, brochure, or callback from our website.
Unsatisfactory Experiences
Several reviewers expressed their discontent with First Home Improvements, citing reasons such as high pressure sales tactics, poor product quality, and inadequate customer service.
Sales Tactics
Some reviewers felt that the company's salespeople used high-pressure tactics, staying in their homes for hours, asking numerous questions, and presenting inflated quotes. One reviewer felt that the company was trying to take advantage of them, quoting an exorbitant price for replacement windows and doors.
Poor Product Quality
Several reviewers reported issues with the quality of the products installed by First Home Improvements. One reviewer discovered that a non-fire window was installed in place of a fire window, which is a safety hazard. Another reviewer reported that their door leaked during rainfall, causing damage to the surrounding area.
Poor Customer Service
Many reviewers expressed frustration with the company's customer service, citing difficulties in getting in touch with representatives, not receiving return calls, and experiencing long response times to their concerns.
Negative Reviews
The majority of reviewers gave First Home Improvements a 1-star rating, citing various reasons such as poor sales tactics, low-quality products, and inadequate customer service.
Satisfied Customers
However, a few reviewers reported positive experiences with First Home Improvements, praising the company's friendly and courteous staff, efficient installation process, and high-quality products.
Mixed Reviews
Some reviewers reported mixed experiences, citing both positive and negative aspects of their dealings with First Home Improvements.
