Transform Your Space with Shades & Shutters
At Shades & Shutters, we pride ourselves on offering a wide range of bespoke blinds, shutters, grilles, and awnings to domestic clients, commercial businesses, and local authority organisations in Cheltenham, Gloucester, and across the South West. With over 100 years of experience in the trade, our skilled team produces custom-made solutions where bespoke requirements are necessary. Whether it's securing a shop frontage, providing safe window blinds for large classrooms, or installing the latest electric awning technology into your home, we have the expertise to deliver.
Our Services
We supply, manufacture, and install ready-made and bespoke blinds, awnings, security grilles, and shutters to businesses and homes across Gloucestershire and beyond. Our team takes pride in combining the latest technologies with the best materials and the finest workmanship. We specialise in custom designing our products to fit awkward or large spaces where real expertise is required. Whether you're looking for a unique solution for your office space or a stylish addition to your home, we can help.
Blinds and Awnings
At Shades & Shutters, we offer a variety of blind types to dress your windows in many colours and styles. Our blinds are made in-house, and we can upgrade to motorisation for as little as 120 per unit, subject to size of blind and style. We also bring you a range of manual and electric awnings from top global and British brands. Awnings let you enjoy outside space and make the most of your property.
Security Grilles
We have supplied and installed security grilles in Gloucester, Cheltenham, and across the South West region. Our Secure-Roll 37mm profile is interlocked for strength and security and requires as little as 150mm headroom.
Why Choose Us
With over 100 years of experience in the trade, we are Cheltenham and Gloucestershire's leading experts in bespoke blinds, shades, awnings, grilles, and roller shutters. We take pride in our ability to custom design our products to fit awkward or large spaces where real expertise is required. Our team is dedicated to delivering exceptional customer service, ensuring that our clients receive the best possible solutions for their needs.
Installation and Quality of Service
The reviewers who were satisfied with the service praised the installation and quality of the blinds provided by Shades and Shutters. They mentioned that the service and fitting were excellent, and the blinds have transformed the rooms they were installed in.
Excellent Customer Service
The reviewers also praised the customer service provided by the company, specifically mentioning the helpfulness and politeness of the staff, including Sarah, Mark, Steven, and Brandon. They mentioned that the staff went above and beyond to tailor the service to their individual needs.
Product Quality
The reviewers were also impressed with the quality of the blinds provided, mentioning that they are of high quality and look fabulous.
Negative Experience
However, one reviewer had a negative experience with the company, citing poor installation and a lack of accountability when the blind came crashing down. They mentioned that the company was defensive and lacked judgment in handling the situation, failing to accept responsibility for the poorly fitted blind.
Dispute and Customer Trust
The negative review highlighted a dispute between the customer and the company, with the customer feeling that the company was not willing to take responsibility for the error and instead shifted the blame to the customer's insurance. This led to a breakdown of trust between the customer and the company.
