Relax. We'll help you create your dream bathroom
Kellaway Bathrooms was formed in March 2000 as a separate trading business of Kellaway Building Supplies Ltd. Recognising a demand for quality bathroom fittings for the retail market, the showroom on Kellaway Avenue quickly established its reputation for helping the retail customer with a wide range of bathroom services. Kellaway Building Supplies Ltd is a progressive family-owned business, and not losing the personal touch is key to our success. We appreciate every customer's needs to achieving their project. As part of Kellaway Building Supplies, we have dedicated support to back up our showroom team. In fact, Kellaway's service is award-winning. We work with a select handful of installation companies who meet our quality requirements. We often gain repeat business from satisfied customers, a fact of which we are extremely proud.
Our ethos is one of continuous improvement, and we continue to update our products on show to ensure we offer the very latest in bathroom fittings. As the bathroom is seen more and more as a "world of relaxation", our showroom includes whirlpool baths, multijet showers, soft close furniture, and mood lighting. With ever-changing building, health, and safety regulations, we are safe in the knowledge that all the products we offer comply - a benefit we can pass on to you. Why not visit our showroom and see for yourself?
Our Services
Relax. We pride ourselves on offering a dedicated level of customer service which we know our customers like. So we'll be available every step of the way in helping you choose, order, and take delivery of your new bathroom. Here are just some of the services we offer. Friendly service from our experienced and knowledgeable staff. Sound advice, whether you are an experienced builder, a do-it-yourself customer, arranging to have your bathroom installed by one of our recommended installers, or your own installer. Help to plan your room (please bring a full set of dimensions when you visit.) As part of Kellaway Building Supplies, we offer competitive prices through our buying power. Select range of items in stock, with many items available to order especially for your project. We're proud to recommend a select number of installers with whom we have built a strong working relationship over many years.
Customer Service and Staff
The reviews highlight the exceptional customer service provided by Kellaway Bathrooms' staff, including Lucy Deas, Marie, and Maria. They were extremely helpful, knowledgeable, and friendly, making a significant difference in the customers' experiences. The staff were prompt in responding to queries, accommodating changes, and offering personalized advice.
Product Quality and Delivery
The quality of the products supplied by Kellaway Bathrooms was praised by customers, with prompt delivery and excellent communication regarding delivery schedules.
Positive Experiences
Many customers had a seamless and positive experience with Kellaway Bathrooms, citing the helpfulness of staff, the quality of products, and the overall customer service as reasons for their satisfaction.
Negative Experiences
However, some customers experienced difficulties, including finding the shop closed due to Covid restrictions, being unable to access the warehouse, and having a poor shopping experience.
Common Issues
A common issue among the negative reviews was the inconvenience caused by the shop's closure due to Covid restrictions, leading to lost business and negative experiences.
