Empowering Your Cleanest Day
Our journey began with a simple vision: to empower individuals and households with effective, sustainable cleaning and hygiene solutions. Founded on the principle of providing exceptional customer service and fostering a greener future, we've evolved into a trusted supplier of premium cleaning and hygiene products across the UK.
A Diverse Portfolio of Solutions
Our extensive product portfolio encompasses a comprehensive array of solutions for every cleaning need. From innovative hand and body care products to high-performance floor care detergents and eco-friendly surface cleaners, we have something for every aspect of your home and work life. We also offer a diverse range of paper products, from standard toilet rolls to luxurious hand towels and eco-friendly napkins.
Passionate About Sustainability
We take pride in offering products that respect the environment. Many of our cleaning and hygiene solutions are formulated with sustainable and biodegradable ingredients, ensuring a cleaner future for generations to come. We are committed to responsible manufacturing practices and reducing our carbon footprint.
25 Years of Expertise
Backed by over two decades of industry expertise, our team of dedicated professionals understands the unique cleaning challenges faced by our customers. We take pride in providing tailored solutions, backed by exceptional customer service and technical support.
Continuous Innovation & Customer Focus
We are committed to continuous innovation and delivering the highest quality products and services. Our dedicated research and development team consistently explores new ways to enhance cleaning efficacy, sustainability, and user experience. We actively listen to feedback, prioritizing your needs and exceeding expectations.
Customer Service
The customer service of the company has received mixed reviews. Some customers have praised the helpful team, excellent service, and fast postage, while others have experienced poor service, slow delivery, and difficulty in getting meaningful information from the company.
Product Issues
Some customers have reported issues with the products received, including products not matching the website description and faulty items. The company's return policy has also been criticized, with customers having to pay to return faulty items and facing a 20% restocking fee.
Delivery and Logistics
Delivery issues have been a common complaint, with customers experiencing slow delivery, failed deliveries, and vans parked illegally, causing chaos.
VAT Invoices and Order Information
One customer has reported issues with receiving VAT invoices, with the online invoices not showing the VAT number and address. This has caused frustration and made the customer think twice about using the supplier again.
Positive Experiences
On the other hand, some customers have had positive experiences with the company, praising the friendly and chatty staff, competitive prices, and great range of products.