Transforming Your Home, Enhancing Your Lifestyle
At Headway, we take pride in being a local, Whitstable-based family-run business with over 40 years of experience in providing high-quality windows, doors, and conservatories to our clients in Whitstable, Herne Bay, Canterbury, and Kent. Our commitment to exceptional value, combined with our relaxed and friendly service, sets us apart from other double glazing companies.
Our Commitment to Excellence
We believe that a window is not just a window, a door is not just a door, and a conservatory is not just a conservatory. Each of our products is designed to enhance the beauty and functionality of your home, while providing unmatched quality, security, and energy efficiency. Our extensive range of products includes tailor-made PVCu, wood, and aluminium windows, as well as stunning residential doors and conservatories that are designed to impress.
Windows to Impress
Our windows are designed to provide the perfect complement to your home. With a wide range of styles, materials, and finishes to choose from, you're spoiled for choice. From classic timber frames to modern PVCu and aluminium designs, our windows are crafted to provide exceptional quality, security, and energy efficiency. Whether you prefer traditional simplicity or ornate decorative flourishes, we have a window to suit your unique taste and style.
Doors that Make a Statement
A front door is the first point of contact to a house, and we believe it should do a number of things effortlessly. It should feel welcoming, feel secure, and add to the overall aesthetic appearance of your home. That's why we offer a stunning range of residential doors that do all this and more. From elegant Entrance Doors to stylish Bi-folding Doors, our doors are designed to make a statement and enhance the beauty of your home.
Conservatories that Expand Your Horizons
Our conservatories are designed to expand your home beautifully, providing you with a seamless transition between indoor and outdoor living. With a range of styles and designs to choose from, you can create a space that's perfect for relaxation, entertainment, or everyday living. Our conservatories are as safe and robust as a brick-built extension, opening up new possibilities and purposes for your home.
Why Choose Headway?
At Headway, we're committed to providing exceptional value, unmatched quality, and a hassle-free experience. We're accredited members of Trading Standards, FENSA, Which Trusted Trader, and Checkatrade, giving you peace of mind and assurance of our exceptional standards. Our qualified installers take pride in every installation, and we're passionate about our products and customer service. So why not get to know us and discover why we stand out from other double glazing companies?
Customer Reviews of Headway Windows
Positive Comments
- Friendly and professional service from sales consultants to fitters
- High-quality products, including solid core composite doors and PVCu windows
- Efficient installation process, with most jobs completed in a few hours
- Good communication and updates from the office
- Helpful and knowledgeable staff, including surveyors and fitters
- Reasonable prices and good value for money
Negative Comments
- Poor customer service, including lack of response to emails and phone calls
- Unacceptable delays and failures in communication
- Issues with warranty works and lack of resolution
- Incorrect glass used in door installation, with no prior consultation or apology
- Lack of transparency and honesty in communication
Overall Assessment
The majority of customers are extremely satisfied with their experience with Headway Windows, praising the company's professionalism, product quality, and efficient installation process. However, a few customers have experienced poor customer service, delays, and issues with warranty works.
