Transforming Homes, Transforming Lives
Dennis's Removals & Storage is a family-run business with a rich history spanning over 50 years in the removals and storage industry. Our company has been dedicated to providing excellent customer service, expertly handling a wide range of removals, storage, and archiving solutions. We take pride in our reputation for delivering stress-free and efficient removals, whether you're moving locally or internationally.
Our Services
We offer a comprehensive range of services, carefully designed to cater to your unique removal needs. Whether you're moving to a new home, relocating your business, or requiring storage solutions, we have the expertise and resources to ensure a smooth transition. Our services include:
Storage Services
Our state-of-the-art storage facilities provide a secure and climate-controlled environment for your valuable belongings. Our storage solutions cater to both commercial and domestic clients, ensuring your possessions are safely stored and easily accessible when you need them.
Removals Services
Our experienced professionals will carefully handle and transport your belongings, ensuring a stress-free relocation process. We offer a range of removal services, including:
- UK Removals: Whether you're moving across town or across the country, our expert team will ensure a seamless relocation process.
- Removals to Europe:moving your business or home to Europe? We've got you covered!
- International Removals: Whether you're moving your home or business internationally, we'll take care of the logistics, so you can focus on your new adventure.
- Commercial Removals: Our tailored services cater to businesses of all sizes, ensuring a hassle-free relocation process that minimizes disruption to your operations.
- Specialist Equipment Collection and Delivery: From pianos to antiques, our expert team will handle even the most fragile and valuable items with care.
- Executive Move Service: Our premium relocation packages are designed for executives and key personnel, providing a streamlined relocation process that reduces stress and saves time and money.
What Our Customers Say
We pride ourselves on our exceptional customer service and dedication to delivering a stress-free removal experience. Here's what some of our satisfied customers have to say about us:
".amazing service and a great price! With only 2 days notice, these guys managed to organize the removal and storage of all my stuff from a three-bed house."
".so patient, helpful - nothing was too much trouble. If you want a removal service, these are second to none. Highly recommend."
".a huge thank you to you and your team for moving me from Swindon to Bristol. It was very short notice and your team pulled out all the stops to make for a seamless, friendly and professional move."
Get a Quote
If you're planning a move, Request a no-obligation quote now and let us help you make your relocation process smooth and stress-free.
Contact Us
We'd love to hear from you! Reach out to us via our contact form or give us a call at 01793 828224. Our friendly team is always ready to assist you with your removal needs.
Expertise and Professionalism
Dennis's removals has received praise for their professionalism and expertise in their field. Three out of five reviewers have given them a perfect 5-star rating, commending their friendly and helpful staff, the job being done perfectly, and the great experience from start to finish. Reviewers have highlighted the company's ability to treat their belongings with respect, not damaging any items during the move.
Customer Service
However, one reviewer, Thomas Paget, has expressed significant frustration with the company's customer service. He had a poor experience with the move, citing a lack of preparation, insufficient manpower, and failure to deliver the agreed-upon service. He claimed that the company's customer service was diabolical, with the after-sales service being particularly disappointing. Paget alleges that he was accused of lying and was bullied into submission by the company's directors.
Handling of Complaints
Paget's review highlights the company's handling of complaints, which he describes as horrific. He claims that the company failed to investigate his complaint and refused to accept that they had not delivered the service properly. He accuses the company of implying that he and his wife were dishonest and disingenuous, which Paget believes was a breach of their contract.
