Cleaning is our profession, we do it! And we do it right!
Pinnacle Cleaning was established with the ambitious goal of providing unparalleled cleaning services to businesses throughout the Midlands. Led by passionate professionals with a deep understanding of cleaning standards and attention to detail, our team upholds the highest standards in office, retail, commercial, and industrial cleaning.
Our Commitment to Quality
At Pinnacle Cleaning, we are committed to exceeding expectations and establishing trust with our clients. We achieve this through:
- Attention to detail: Our cleaners meticulously clean every nook and cranny, ensuring meticulous cleaning that meets the highest standards.
- Quality control: We implement a rigorous quality control program, including random spot checks and client feedback mechanisms, to guarantee pristine results.
- Reliability: We understand the importance of consistency and schedule adherence. Our team arrives on time and completes projects efficiently and effectively.
Wide-ranging Services
We offer a comprehensive range of cleaning services tailored to meet diverse requirements. Our services include:
- Office Cleaning: Create a welcoming and productive work environment for your employees.
- Retail & Commercial Cleaning: Maintain a pristine and professional image for your business.
- School Cleaning: Ensure a safe and healthy learning environment for students and staff.
- Medical Cleaning: Maintain a sterile and hygienic environment for patients and medical staff.
- Washroom & Consumable Supplies: Comprehensive cleaning and restocking of restrooms and common areas.
Client Focused Approach
We prioritize clear communication and client satisfaction. Our friendly and professional cleaners are trained to interact with clients respectfully and address specific needs. We actively listen to feedback and work collaboratively to exceed expectations.
Continuous Improvement
Pinnacle Cleaning is committed to continuous improvement. We regularly review our processes and services to ensure we stay abreast of industry trends and deliver the best possible outcomes for our clients.
Poor Experience with Inconsistent Cleaning
Pinnacle Cleaning Services Ltd has received criticism for its subpar cleaning services. John Casey, a dissatisfied customer, claims that the company has failed to maintain cleanliness in key areas, including stairwells, and has been accused of committing fraud and lying to customers.
Excellent Experience with Professional Services
On the other hand, multiple customers have had positive experiences with Pinnacle Cleaning Services Ltd. They have praised the company for its professionalism, high standards, and efficient cleaning services. Kim Maybury, Jill Maybury, James Tough, Max, Cat Moy, Richard Davies, Julia Jenkins, and Dimitrios Panagoulas have all endorsed the company, citing its punctuality, thoroughness, and attention to detail.
Key Areas of Concern
One area of concern is the inconsistency in cleaning services. Mack Houghton, a customer, has complained that the company has failed to maintain cleanliness in the communication areas, car park, and other key areas, despite being contracted to do so.
