Transforming Spaces, Enhancing Lives
Our Story
Total Bathroom Solutions in Kendal, Cumbria is a well-established family-run business with more than 25 years' experience in designing, supplying, and fitting luxury bathroom suites. Our team of experts at M.E. Billington Plumbing & Heating are dedicated to providing a unique and personalized service to our clients. We take pride in our ability to transform bathrooms into stunning spaces that exceed our clients' expectations.
Our Services
At Total Bathroom Solutions, we offer a comprehensive range of services designed to make the planning of your new bathroom as exciting as possible. Our expert design service will open your eyes to the hidden potential of your bathroom, showing you new ideas, products, and designs. We will help create a unique bathroom tailored to your individual needs. Our services include bespoke bathroom design, supply, and installation of luxury bathroom suites, project management, and supply-only options.
Our Suppliers
We are proud to work with some of the best brands in the industry, including Villeroy & Boch, Burgbad, Merlyn, Grohe, Keuco, Geberit, Dornbracht, Ambiance Bain, Bisque, and many more. Our suppliers are carefully selected to ensure that our clients receive only the highest quality products and services.
Our Showroom
Visit our fantastic range of bathrooms at our new showrooms on Dowker's Lane in Kendal. Our showroom is designed to inspire and guide you through the process of selecting the perfect bathroom suite for your needs. Our experts are always on hand to offer advice and guidance throughout the process.
Testimonials
Don't just take our word for it. Our clients have been kind enough to share their experiences with us. Read what they have to say about our services and see why we are the go-to bathroom solutions provider in Kendal, Cumbria.
Overall Experience
The majority of customers have had an excellent experience with the company, praising the high-quality service, attention to detail, and professionalism of the team.
Design and Installation
Many customers have praised the company's design services, highlighting the 3D design process as a particular strength. The finished bathrooms and cloakrooms have exceeded customers' expectations, with high-quality finishes and attention to detail.
Showroom and Products
The showroom has been praised for its stunning displays, with a wide range of products available. The staff have been commended for their knowledge and experience with regards to the different brands and products on offer.
Customer Service
The company's customer service has been highly praised, with staff being described as friendly, professional, and accommodating. The team has been willing to go above and beyond to meet customers' needs, providing excellent customer service.
Negative Experiences
However, a few customers have had a poor experience with the company. One customer reported a rude and disinterested owner, who was unwilling to provide authentic materials and broke one of their belongings. Another customer had a poor experience with the design service, describing the designer as disinterested and taking seven weeks to produce a basic design.