Transforming Spaces, One Window at a Time
At Custombuilt Joinery Limited, we take pride in being a family-run business that has been serving domestic and commercial clients throughout north and central Scotland for over 40 years. Our commitment to providing high-quality services and products at competitive prices has earned us a reputation as one of the leading window manufacturers and joiners in the region.
Our Story
Our journey began with a passion for craftsmanship and a dedication to delivering exceptional services to our clients. Over the years, we have refined our skills and expanded our product range to cater to the evolving needs of our customers. Today, we are proud to offer a comprehensive range of services, including double glazing, doors, and windows, that meet the highest standards of quality and aesthetics.
Our Services
We specialize in providing bespoke window and door solutions that cater to the unique needs of our clients. Our services include:
- Traditional Timber Sash Windows: Our skilled craftsmen create stunning sash windows that combine classic style with modern functionality.
- Double Storm Doors: We design and manufacture double storm doors that provide exceptional thermal insulation and security.
- Timber Door Manufacture: Our expert joiners craft bespoke timber doors that meet the highest standards of quality and craftsmanship.
- Secondary Double Glazing: We offer a range of double glazing options that improve energy efficiency and reduce noise pollution.
- uPVC Windows and Doors: Our uPVC products are designed to provide durability, low maintenance, and excellent thermal performance.
- Other Wooden Windows: We create bespoke wooden windows that are tailored to match the unique style and architecture of our clients' properties.
- Joinery Workshop: Our expert joiners can assist with all aspects of joinery, from design to installation, to ensure that our clients receive exceptional craftsmanship and attention to detail.
Our Promise
At Custombuilt Joinery Limited, we are committed to delivering exceptional services and products that exceed our clients' expectations. We promise to:
- Provide high-quality products and services that meet the highest standards of craftsmanship and quality.
- Offer competitive prices without compromising on quality or service.
- Ensure a hassle-free experience from initial consultation to installation and after-sales support.
- Maintain open communication and transparency throughout the entire process.
Flexible Services
We understand that every client is unique, and we strive to provide flexible services that cater to their specific needs. Our team of experts will guide you through the multitude of options available, ensuring that you receive tailored solutions that meet your expectations.
Quality Finishing
At Custombuilt Joinery Limited, we take pride in our commitment to quality finishing. Our skilled craftsmen ensure that every product is crafted with attention to detail, and our finishes are weather-resistant and easy to maintain or alter if needed.
No Pressure
We believe in building long-term relationships with our clients, and we avoid using pressure sales tactics. Our friendly and professional team will provide you with expert advice and guidance to ensure that you make informed decisions about your window and door requirements.
Company Performance
The reviews suggest that Custom Built, a company that specializes in doors and windows, has a mixed performance. On one hand, many customers are extremely satisfied with their experience, praising the company's service, quality of products, and attention to detail. On the other hand, a few customers have had negative experiences, citing poor after-sales service, damage to property, and unfulfilled promises.
Positive Aspects
- Many customers have reported excellent service, praising the company's attention to detail, high-quality products, and professional installation.
- The company's joiners and fitters have been commended for their excellent workmanship and professionalism.
- The bespoke designs and customized solutions offered by Custom Built have been praised by several customers.
Negative Aspects
- A few customers have reported poor after-sales service, with the company failing to address their concerns and issues.
- Some customers have experienced damage to their property during installation, which the company has refused to take responsibility for.
- A few customers have reported poor quality products, such as doors that do not fit properly or have gaps that let in wind and rain.
