Transforming your home, one window at a time.
Welcome to Choice Carpets, a family-run retailer in Shirehampton, Bristol, with a team that boasts over 60 years of retail and installation experience in the flooring industry. We take pride in being reliable, competitively priced, and professional, which is reflected in the number of clients who continue to use our services time and time again.
Our Services
At Choice Carpets, we offer a wide range of flooring solutions to meet your needs. Our services include a free measuring service, where we arrange a convenient time to call and provide samples for you to see in your own home. We also offer a free, non-obligatory quote, providing an exact price for your new flooring on the spot. There's no sales pressure, and you can either pay in full or pay a deposit to order your new carpet immediately.
Fast and Professional Service
Regardless of whether you're in our showroom or in your own home, if you're in a rush, we can, in many cases, order your carpet the same day you choose it, ensuring the flooring can be installed in as little as 48 hours. With over a thousand different carpet samples to choose from, we're confident that, with our help, you'll find just what you're looking for.
Our Products
We offer a vast selection of flooring options, including carpets, rugs, vinyl, laminates, and luxury vinyl tiles. Our carpets come in a variety of materials, including nylon, polypropylene, polyester, and synthetic fibers. We're happy to guide you through the benefits and characteristics of each material to ensure you make an informed decision.
Why Choose Us
At Choice Carpets, we've built our business on being reliable, competitively priced, and professional. We've had customers tell us how we've been recommended by way of word of mouth and how surprised they are by the vast choice on offer and the great quality we provide at competitive prices. We're confident that once you've used our service, you'll not only use us again but also recommend us to your friends and family for all their flooring needs.
Overview of Reviews
Choice Carpets has received a majority of 5-star reviews, with customers praising their friendly service, competitive prices, and wide range of flooring options.
Positive Feedback
- Many customers have expressed satisfaction with the service, citing the helpful and friendly staff, particularly Drew.
- The company's competitive prices and wide range of flooring options have been commended.
- The fitting process has been praised for being efficient, stress-free, and resulting in a high-quality finish.
- Customers have also appreciated the after-care service provided by the company.
Negative Feedback
- Some customers have expressed disappointment with the company's communication and customer service, citing instances of poor communication and a lack of follow-through on promises.
- One customer was unhappy with the removal of doors during fitting, and the subsequent refusal to replace them without an additional charge.
- Another customer felt that the company's promise of personal service was not upheld, citing a lack of effort to remember their name and a failure to follow up with a quote as promised.
