Transforming Your House into Your Home
At JEM Carpets, we pride ourselves on offering the best prices, quality, and service to our customers. With multiple locations across Glasgow, including Bishopbriggs, Forge, Hillington, Larkhall, and Paisley, we are committed to providing the widest selection of carpets, roll end bargains, grass, vinyl, laminate, LVT, and underlay to suit every taste and budget.
Our Story
With years of experience in the flooring industry, our team of experts has built a reputation for excellence in customer service, product knowledge, and installation expertise. We understand that choosing the right flooring can be a daunting task, which is why we take the time to understand our customers' needs and provide personalized recommendations to ensure they find the perfect solution for their homes or businesses.
Our Services
At JEM Carpets, we offer a comprehensive range of services designed to make the flooring buying experience as seamless as possible. Our services include:
- Free Measuring Service: Our expert fitters will measure your room, ensuring a perfect fit for your new flooring.
- Installation: Our team of skilled installers will ensure a hassle-free installation process, ensuring your new flooring is fitted to perfection.
- Get a Quote: Simply complete our online form, and our team will provide a competitive quote for your flooring requirements.
Why Choose JEM Carpets?
At JEM Carpets, we are dedicated to providing an exceptional customer experience. Here are just a few reasons why we stand out from the competition:
- Competitive Prices: We offer the best prices in town, guaranteed.
- Quality Products: We stock a vast range of high-quality flooring products from leading manufacturers.
- Expert Knowledge: Our team of experts has extensive knowledge of the flooring industry, ensuring you receive the best advice and guidance.
- Unbeatable Service: We pride ourselves on providing exceptional customer service, ensuring you feel valued and supported throughout the entire process.
Overall Experience
The majority of customers have had a very positive experience with the company, praising the helpfulness of the staff, particularly John, and the quality of the products and fitting service.
Staff and Customer Service
Many customers have praised the staff, particularly John, for their helpfulness, knowledge, and friendly service. The fitters, such as William, have also been commended for their professionalism and attention to detail.
Product Quality and Fitting
The quality of the products, including carpets and flooring, has been praised by many customers. The fitting service has also been commended, with many customers expressing satisfaction with the workmanship and attention to detail.
Issues and Complaints
Some customers have experienced issues with the fitting service, including poor quality workmanship, damage to property, and a lack of communication. There have also been complaints about the company's attitude towards pedestrians and the environment.
Conclusion
Overall, the company has received very positive reviews, with many customers praising the staff, product quality, and fitting service. However, there have been some issues with the fitting service and the company's attitude towards pedestrians and the environment.
