Supplying Top Brands, With Competitive Prices
At Ultra Trade Frames, we are a Suffolk-based supplier of uPVC, composite, and aluminium double glazing products, catering to tradespeople in Bury St Edmunds, Ipswich, Norwich, Peterborough, Colchester, Thetford, and throughout East Anglia, Kent, and the South East of England. We take pride in providing an extensive range of products and glass services, ensuring that our clients receive the best thermal efficiency, security, and weatherproofing, as well as stunning customization.
Our Mission
Our mission is to provide top-quality double glazing products, backed by exceptional customer service, competitive pricing, and timely delivery. We strive to build long-term relationships with our clients, providing them with the confidence to deliver on their promises. Our experienced team has extensive knowledge of the double glazing market, ensuring that we can deliver on our promises and meet the unique needs of each client.
Our Products
We offer a wide range of double glazing products, including windows, doors, and conservatory roofs from market-leading brands such as Liniar, Rehau, Halo, Origin, Residence, and Solidor. Our products are manufactured to exact measurements and specifications, ensuring a bespoke fit and efficient installation experience. We also provide secondary glazing and glass services to cater to our clients' diverse needs.
Why Choose Ultra Trade Frames
We pride ourselves on our exceptional customer service, offering made-to-measure products, excellent delivery times, and competitive pricing. Our experienced staff is always available to guide our clients through the ordering process and provide tailored solutions to meet their unique needs.
What Our Customers Say
Don't just take our word for it! Our customers rave about our exceptional service, knowledgeable staff, and top-quality products. Read some of our customer testimonials to see why we're the go-to choice for tradespeople in the South East of England.
Overview of Reviews
The reviews of Ultra Trade Frames are largely positive, with the majority of customers expressing their satisfaction with the company's products and services.
Positive Experiences
Most customers praised the company's staff, describing them as knowledgeable, helpful, and polite. The quality of the windows and doors was also commended, with many customers expressing their satisfaction with the products. The company's service was also praised, with many customers mentioning the prompt delivery and efficient after-sales support.
Negative Experiences
However, a few customers had negative experiences with the company. Some customers reported unhelpful and rude staff, while others experienced problems with their orders, such as missing parts and poor quality products. One customer also mentioned difficulties in getting proof of their order and resolving issues with their purchase.
Recurring Themes
Some recurring themes in the reviews include the importance of good customer service, the quality of the products, and the efficiency of the delivery and after-sales support.
