Large enough to cope & small enough to care
Carousel Windows is a local manufacturer and installer of UPVC windows, doors, and conservatories, using the Liniar, lead-free, high-quality sculptured PVCu system. Our family-run business has been successfully operating since 1991, providing top-notch services to our customers. We take pride in our ability to "cope" with large projects while still being "small enough to care" about the individual needs of our clients.
Our History
Carousel Windows began its journey in 1991 as a small family business. Over the years, we have built a reputation for delivering high-quality products and exceptional customer service. We have grown our business to include three installation teams, three fabricators, and four sales and office staff. Our workspace spans 4000 square feet, comprising of a factory and offices, where we design and manufacture our products with the utmost care.
Our Services
Our main activity involves manufacturing and installing PVCu windows, doors, and conservatories using 'A' rated energy-efficient lead-free "Liniar" fully sculptured profiles. We offer a range of styles and designs in white, cream, and woodgrain (rosewood & golden oak) PVCu, with the option of woodgrain outside and white inside. Our products are crafted with the latest security features, including hook-locks, deadbolts, and high-security door locks. We also provide a variety of glass options, including Georgian, leaded, bevelled, and coloured leaded glass.
Conservatories and More
Conservatories form an essential part of our business, with over 50 installations per year. We visit potential trade and domestic clients to offer expert advice, free of charge. Our team explains the available options, including feature panels and self-cleaning glass roofs. We take care of the entire process, from initial survey to planning and installation, ensuring a seamless experience for our clients.
Quality and Expertise
At Carousel Windows, we are committed to providing exceptional quality and service. We only use trustworthy builders, plumbers, and electricians who have been working with us for years. Our team has years of experience and thousands of satisfied customers, a testament to our dedication to excellence. We look forward to serving you and providing the best possible solutions for your window, door, and conservatory needs.
Overview of Carousel Windows' Reviews
Carousel Windows has received an overwhelmingly positive response from its customers, with the majority of reviewers awarding 5-star ratings. Customers have praised the company's professionalism, efficiency, and quality of work.
Positive Feedback
- Customers have praised the company's professionalism, from the initial visit to completion.
- The team is described as friendly, polite, and hardworking.
- The prices are considered competitive, and the quality of work is excellent.
- The company is commended for its efficient service, with many reviewers mentioning that the team tidied up after themselves and left no mess.
- The company's response to warranty work and minor issues is also highly praised.
Negative Feedback
- One customer expressed disappointment with the durability of a door supplied and installed by the company, citing sun damage as the cause.
- Another customer was unhappy with the company's communication during a problem with their conservatory installation.
Recommendations
Based on the reviews, Carousel Windows is highly recommended for its excellent service, quality of work, and competitive prices.
