Quality, Value and Customer Care second to none
Diamond Window Systems Ltd, a family run business since 1998, has built a reputation for quality, value, and customer care second to none. Our commitment to excellence has earned us prestigious awards, including a Certificate of Excellence by the Incorporation of Plastic Window Fabricators and Installers, and Fensa Certification, based on our high standards of workmanship, customer satisfaction, and market positioning.
Our Commitment to Quality
We take pride in our all-in-house fabrication process, where every window and door is carefully crafted on our premises. This enables us to maintain the highest standards of quality, ensuring our products meet and exceed your expectations. Our commitment to quality is backed by our 10-year quality guarantee, providing you with peace of mind.
Our Range of Products
At Diamond Window Systems Ltd, we offer a comprehensive range of uPVC windows, doors, conservatories, soffits, and fascias to cater to your specific needs. Our products are designed to provide low maintenance, high security, and energy efficiency, ensuring your home is comfortable, safe, and cost-effective to run.
Our Expertise
With our state-of-the-art manufacturing facility in Kirkby in Ashfield, we supply both trade and public customers, offering competitive trade prices for both supply-only and full installation services. Our products use EuroCell Profiles, available in a range of colours, including White, Light Oak, Irish Oak, Rosewood, White Grain, and Cream.
Why Choose Us?
At Diamond Window Systems Ltd, we pride ourselves on our:
- Commitment to quality and workmanship
- Wide range of products to suit every taste and budget
- In-house fabrication for maximum control and quality
- Competitive trade prices for both supply-only and full installation services
- 10-year quality guarantee, backed by insurance cover
- Experienced and knowledgeable team to guide you through the process
Explore Our Products
Discover the benefits of our uPVC windows, doors, conservatories, soffits, and fascias. Browse our website to learn more about our extensive range of products and services, and why you can trust us to deliver exceptional quality and customer service.
Quality of Products and Workmanship
The majority of reviewers were extremely satisfied with the quality of the products and workmanship provided by the company. They praised the excellent quality of the doors and windows, and the fitting service was described as "second to none". The workmanship was commended as "fantastic" and "completely professional".
Customer Service
Most reviewers had a positive experience with the customer service, describing the staff as "lovely", "extremely helpful", and "very helpful". They appreciated the good communication and the fact that the company was willing to help with specific requirements.
Communication Issues
However, a few reviewers experienced communication issues with the company. They reported that the company stopped responding to their calls and messages after receiving the deposit, and that the communication was "poor and vague" at the start.
After-Sales Support
A couple of reviewers were disappointed with the after-sales support, stating that the company was not interested in helping them with adjustments and issues after the job was completed. They reported having to wait for someone to turn up and not receiving replies to their calls and messages.
