Securing Your Home and Business, One Solution at a Time
At Digital Technology Solutions, we are a leading CCTV installer in London, specializing in providing top-notch security solutions to both domestic and commercial clients. With over 20 years of experience in the industry, we have built a reputation for delivering exceptional services, tailored to meet the unique needs of our clients.
Our Services
As a comprehensive provider of security solutions, we offer a wide range of services designed to cater to the diverse needs of our clients. From CCTV camera installation and maintenance to alarm systems, access control systems, door entry systems, and entertainment solutions, we have got you covered. Our team of highly qualified and experienced engineers is dedicated to providing professional services, backed by our 100% Satisfaction Guarantee.
Our Expertise
Our expertise extends beyond CCTV installation to include the provision of smart security services, digital CCTV cameras, and home automation solutions. We understand the importance of securing your home or business, and our team is committed to delivering tailored solutions that meet your unique needs. Whether you require a CCTV camera installation, alarm system, access control system, or entertainment solutions, we have the expertise to deliver exceptional results.
Why Choose Us
At Digital Technology Solutions, we pride ourselves on our commitment to excellence, professionalism, and exceptional customer service. Our experienced engineers are dedicated to providing top-notch services, backed by our 100% Satisfaction Guarantee. We understand the importance of securing your home or business, and our team is committed to delivering tailored solutions that meet your unique needs.
Our Mission
Our mission is to provide exceptional security solutions that cater to the diverse needs of our clients. We strive to deliver top-notch services, backed by our commitment to excellence, professionalism, and exceptional customer service. Our goal is to provide our clients with the peace of mind that comes with knowing their homes or businesses are secure.
Overall Experience
The majority of customers have had a positive experience with the company, praising their excellent customer service, quick turnaround, and professional engineers.
Customer Service
Most customers have praised the company's customer service, with many receiving help from engineers who went the extra mile to resolve their issues. Matt, in particular, was mentioned as providing exceptional service.
Technical Support
The technical support team has also received positive feedback, with customers appreciative of their prompt and professional assistance.
Engineers
The engineers, including Luke and Bill, were praised for their expertise and professionalism, with some customers mentioning that they went above and beyond to resolve issues.
Negative Experiences
A few customers, however, have had negative experiences, citing poor customer service, untrained engineers, and a lack of resolution to their issues.
Issues with Management
Some customers have expressed frustration with the management team, feeling disrespected and dismissed when trying to resolve their problems.
Communication Issues
A few customers have experienced communication issues, including not receiving reports or notifications as expected.