Transforming your home, one window at a time.
Lee Kelly UPVC is a family-run business based in Preston, Lancashire, with over 70 years of combined experience in the building trade. Our aim is to provide high-quality UPVC windows, doors, conservatories, and porches to homeowners and tradesmen alike. We take pride in our work, and our installers are fully trained to ensure a professional and efficient service.
Our Services
At Lee Kelly UPVC, we offer a wide range of services, including the supply and installation of UPVC windows, doors, conservatories, and porches. We only use the highest standard materials, and our products are designed to provide superior energy efficiency, security, and durability. Our services include:
- UPVC windows, doors, and conservatories
- Aluminium and timber frames
- Bi-folding doors and sliding patio doors
- Shaped and coloured frames
- Porches and sun lounges
- Commercial glass and solid roofs
- Roof refurbishment and rubber roofing
- Lanterns and flat roof lights
Our Commitment to Quality
At Lee Kelly UPVC, we are committed to providing a quality service to our customers. We take the time to understand our customers' needs and provide tailored solutions to meet their requirements. We only use the highest standard materials, and our installers are fully trained to ensure a professional and efficient service. We are proud to be members of ASSURE and FENSA, government-authorised bodies that ensure our customers receive a high-quality service.
Our History
Lee Kelly UPVC was founded in 2004 by Mark Lee, who left a builders merchants in Preston after it was taken over by a national chain. We have avoided gimmicky offers and high-pressure sales to build a successful family-run business, providing good, honest value-for-money. We are as happy installing a single window as we are installing a full housing estate or commercial premises, and you will find our prices hard to beat.
Our Promise
At Lee Kelly UPVC, we promise to provide a quality service to our customers. We will work with you to understand your needs and provide tailored solutions to meet your requirements. We will provide a professional and efficient service, using only the highest standard materials. We are committed to providing good, honest value-for-money, and we are confident that you will be delighted with our service.
General Impressions
The majority of customers have expressed satisfaction with the services provided by Lee Kelly UPVC Ltd. Many have praised the company's professionalism, courtesy, and expertise in installing windows, doors, and other UPVC products.
Positive Aspects
- Friendly and professional staff
- Excellent communication and customer service
- High-quality products and workmanship
- Efficient and courteous installation process
- Competitive pricing
Negative Aspects
- Poor communication and failed appointments
- Repeated issues with triple glazing units
- Leaks and damp issues with some installations
- Poor fitting quality and attention to detail in some cases
- Disputes over warranty and replacement of defective products
Customer Service
Most customers have reported positive experiences with Lee Kelly's customer service, praising the company's responsiveness and courtesy. However, a few customers have expressed frustration with the company's handling of complaints and warranty issues.
Product Quality
The majority of customers have expressed satisfaction with the quality of Lee Kelly's products, citing their durability and performance. However, some customers have reported issues with defective products and poor workmanship in certain cases.
